This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I just change internet service providers, ReadyCloud worked fine previously connected via Ethernet to the modem. Now connected to new wireless gateway and ISP by Ethernet I can log in as admin to ReadyNas but with ReadyCloud enabled, Internet is Unavailable. Raidar finds the device but from ReadyCloud it says no devices discovered. Have tried the long press on backup to put into discovery mode and pressed retry with no luck. Computers are wireless Windows 10. Can't use the readycloud desktop app or the mobile app to connect. I'm guessing it has something to do with the new modem but not sure what it is. Has an IP address, etc. Any help would be appreciated. Firmware 6.9.3 and was working find until the switch.
You can try doing an OS reinstall. This will reset some settings on the NAS, such as Internet protocol settings and the administrator password, to default.
Just tried a laptop and the internet does work from all 4 ethernet ports on the gateway. I swapped out the ethernet cable I used to test the laptop with the one I used for the Readynas just in case, but I have had green lights at the ethernet port on both the Readynas and the gateway from the beginning. With the new cable I tried discovery again without success and still says Internet Unavailable.
You can try doing an OS reinstall. This will reset some settings on the NAS, such as Internet protocol settings and the administrator password, to default.
No, you need to select the OS reinstall option. This option will not delete the data on the NAS. You may check this link on how to access the boot menu and select the OS reinstall.
