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ReadyNAS Backup to Amazon Cloud

SLK-Purdue
Luminary

ReadyNAS Backup to Amazon Cloud

Got this error after enabling share for Amazon Cloud backup.  Other shares backing up well.  This one has multiple files under 50GB to get past the Amazon 50GB limit.

 

Jan 13, 2019 11:04:09 AM
Starting to index local drive. This could take a while. Please wait.
Jan 13, 2019 11:04:52 AM
Indexing local drive is complete.
Jan 13, 2019 11:04:52 AM
Starting to scan local drive for changes. It could take a while. Please wait.
Jan 13, 2019 12:16:59 PM
Uploading /data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib ...
Jan 14, 2019 06:52:22 AM
ERROR: Failed to upload /data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib. Please check the file path name. Amazon Cloud Drive is case insensitive.Change the file path name and try again..

It appears the file was actually copies.  Other files in the group are

 

01/12/2019 04:56 PM 48,318,382,080 Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib
01/12/2019 05:14 PM 48,318,382,080 Samsung SSD 850 PRO 1TB_full_b1_s1_v2.tib
01/12/2019 05:31 PM 48,318,382,080 Samsung SSD 850 PRO 1TB_full_b1_s1_v3.tib
01/12/2019 05:44 PM 35,834,310,656 Samsung SSD 850 PRO 1TB_full_b1_s1_v4.tib

 

 

Feels like some sort of file length bug in a compare.

Model: RN10200|ReadyNAS 100 Series 2- Bay (Diskless)
Message 1 of 5
Icewaterhot
NETGEAR Employee

Re: ReadyNAS Backup to Amazon Cloud

Hi SLK-Purdue,

 

What version is your NAS?  Can you upload this file only ? "/data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib” .  I want to rule out the problem of insufficient capacity.

Message 2 of 5
SLK-Purdue
Luminary

Re: ReadyNAS Backup to Amazon Cloud

ReadyNAS 102, with dual 10GB drives.  Running 6.9.4 Hotfix 1.  3TB at Amazon.  About 900GB currently available at Amazon.  Yes, I can upload this file to Amazon manually.  Thanks.

Message 3 of 5
Icewaterhot
NETGEAR Employee

Re: ReadyNAS Backup to Amazon Cloud

Hi SLK-Purdue,

 

I have not been able to reproduce your issue. I create the file of the same name and it can sync.

 

 

Jan 21, 2019 02:25:51 AMAmazon Cloud Drive service started.
Jan 21, 2019 02:25:51 AMStarting to scan cloud drive for changes. It could take a while. Please wait.
Jan 21, 2019 02:26:16 AMScaning cloud drive changes is complete.
Jan 21, 2019 02:26:16 AMStarting to index local drive. This could take a while. Please wait.
Jan 21, 2019 02:26:16 AMIndexing local drive is complete.
Jan 21, 2019 02:26:16 AMStarting to scan local drive for changes. It could take a while. Please wait.
Jan 21, 2019 02:26:17 AMUploading /data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib ...
Jan 21, 2019 02:26:19 AM/data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib was uploaded to CloudDrive.
Jan 21, 2019 02:26:19 AMScan for local drive changes is complete.
Jan 21, 2019 02:26:19 AMInitial scan for changes is complete. Starting live syncing.

 

 

 

 

Message 4 of 5
SLK-Purdue
Luminary

Re: ReadyNAS Backup to Amazon Cloud


I agree.  I have not been able to set up a short, repeatable test case but I have seen the error multiple times.  I believe it has something to do with file size (45GB) or the tme involved for the backup (many hours).   It is hard to confirm a test when faliures take a day or more to show.   Any other ideas on what to try?

 

Thanks,

Scott 

@Icewaterhot wrote:

Hi SLK-Purdue,

 

I have not been able to reproduce your issue. I create the file of the same name and it can sync.

 

 

Jan 21, 2019 02:25:51 AMAmazon Cloud Drive service started.
Jan 21, 2019 02:25:51 AMStarting to scan cloud drive for changes. It could take a while. Please wait.
Jan 21, 2019 02:26:16 AMScaning cloud drive changes is complete.
Jan 21, 2019 02:26:16 AMStarting to index local drive. This could take a while. Please wait.
Jan 21, 2019 02:26:16 AMIndexing local drive is complete.
Jan 21, 2019 02:26:16 AMStarting to scan local drive for changes. It could take a while. Please wait.
Jan 21, 2019 02:26:17 AMUploading /data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib ...
Jan 21, 2019 02:26:19 AM/data/VideoEditor/Samsung SSD 850 PRO 1TB_full_b1_s1_v1.tib was uploaded to CloudDrive.
Jan 21, 2019 02:26:19 AMScan for local drive changes is complete.
Jan 21, 2019 02:26:19 AMInitial scan for changes is complete. Starting live syncing.

 

 

 

 


 

Model: RN102|ReadyNAS 100 Series
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