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I seem to be having a similar issue. My remote users are not able to acces the desktop app. The error message that is being displayed is (online) VPN Disconnected. This has been working up unitl yesterday. I am using model # ReadyNAS 314 with Firmware 6.6.1
It looks ominously like the ReadyNAS leaf Network is flakey again. We've spent this week trying to narrow things down, and we've found that the login is failing intermittently (showing login/password on screen). Also, even once logged in, it's pretty hit and miss whether the registered ReadyNAS equipment can be seen.
Although it's not the same problem, the outcome seems to be.
When this was resolved earlier this year, I understood that we would be notiified of any outage. Does this mean that there isn't one? I don't think so because I have several clients telling me the same thing.
Come on Netgear - something isn't right here. It's inconsistent which is no good for mission critical backups!
I don't want to say that there is no issue on ReadyNAS Remote but I don't want say there is because I think we'll have wait if others too get the same problem on ReadyNAS Remote. I am waiting for the ReadyCloud users who get VPN disconnected error.
I've been monitoring for the last few days, and they are fine thanks. I did need to resave one of my client's profiles before it would log in unattended, so if anyone has that issue, it's perhaps worth a try.
My connectons all seem to have stabilised, although I have had to reboot a few terminals that reconnected initially in order to maintain a constant connection. Only one of these is a WIndows 7 PC but it may be worth a shot?
