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ReadyNas cannot connect to READYCLOUD

Retired_Member
Not applicable

Re: ReadyNas cannot connect to READYCLOUD

Hello willyb

ReadyCLOUD registration file is /opt/readycloud/etc/registration.conf,you can move this file to create a backup then register ReadyCLOUD again.

command is

#mv /opt/readycloud/etc/registration.conf /opt/readycloud/etc/registration.conf.bak

if the issue is fixed,please pm me with the content of your old registration.conf,I need to reproduce the issue in house.

Message 26 of 36
StephenB
Guru

Re: ReadyNas cannot connect to READYCLOUD


@Retired_Member wrote:

 

ReadyCLOUD registration file is /opt/readycloud/etc/registration.conf


Note you need ssh access to get to this file.

Message 27 of 36
willyb
Aspirant

Re: ReadyNas cannot connect to READYCLOUD

I decided to just create a new ReadyCloud account and am using it on all four of units with no problems now.

 

Message 28 of 36
dyploy
Aspirant

Re: ReadyNas cannot connect to READYCLOUD

HI

please tell me how step by step remove this file. I have big problem about this. 

Message 29 of 36
StephenB
Guru

Re: ReadyNas cannot connect to READYCLOUD


@dyploy wrote:

HI

please tell me how step by step remove this file. I have big problem about this. 


You need to enable SSH on the NAS (system->settings->services).

 

You connect to the NAS from a Windows PC using putty, which can be downloaded here: https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html Enter the IP address of the NAS, and make sure the option for SSH is checked.  You'll log in as root, using the NAS admin's password.

 

On a mac, you use terminal - entering ssh root@nas-ip-address (using the real IP of course).  Again, use the NAS admin password.

 

After that, you enter the command 

mv /opt/readycloud/etc/registration.conf /opt/readycloud/etc/registration.conf.bak

 

That renames the file, it doesn't actually delete it.

 

Message 30 of 36
dyploy
Aspirant

Re: ReadyNas cannot connect to READYCLOUD

Link - 404 not found ...

Message 31 of 36
StephenB
Guru

Re: ReadyNas cannot connect to READYCLOUD


@dyploy wrote:

Link - 404 not found ...


There was a space at the end.  Generally if links don't open, look at the end for a space or punctuation.  The forum software doesn't always format them quite right.

 

Anyway, it is fixed now.

Message 32 of 36
dyploy
Aspirant

Re: ReadyNas cannot connect to READYCLOUD

I write this command in putty.. and what's now ?

Message 33 of 36
StephenB
Guru

Re: ReadyNas cannot connect to READYCLOUD


@dyploy wrote:

I write this command in putty.. and what's now ?


If you entered the MV command, then the file should be renamed.

Message 34 of 36
dyploy
Aspirant

Re: ReadyNas cannot connect to READYCLOUD

Yes of course but ready cloud still doesn't work.
Message 35 of 36
kohdee
NETGEAR Expert

Re: ReadyNas cannot connect to READYCLOUD

If you're still having issues, please enable SDM and send me a PM with your 5 digit code and I can do a complete reset olf ReadyCLOUD for you.

Message 36 of 36
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