Orbi WiFi 7 RBE973
Reply

Readycloud OFFLINE

Terisab
Aspirant

Readycloud OFFLINE

Hi all,

I've been having trouble these last two days. I've as many posts as I can bare.
My readynas says offline. The admin page works and all my files are there.
I can't leave the Readycloud service and join up again, it just cancels the leaving operation. I hit turn off then i restarted the readynas. I've done this about 3 times so far. NOTHING.

I've changed the DNS to googles (8.8.8.8), I've added my local router there too, NOTHING. I checked the network connection. Seems fine, I even plugged it directly to the router. 

I've also disabled IPV6 settings like another thread requested. Still NOTHING.
What other options do I have??

Model: RN202|ReadyNAS202 2-Bay
Message 1 of 4
JohnCM_S
NETGEAR Employee Retired

Re: Readycloud OFFLINE

Hi Terisab,

 

Welcome to the Community!

 

What is the status of Internet and Service when you go to the Cloud tab of the ReadyNAS local admin page? There should be a green checkmark on both.

 

Were there any changes done on the network or the NAS prior to the issue?

 

Regards,

Message 2 of 4
Terisab
Aspirant

Re: Readycloud OFFLINE

Just says internet available. When I refresh it adds "Services Available" but then that disapears after a few seconds.

Message 3 of 4
JohnCM_S
NETGEAR Employee Retired

Re: Readycloud OFFLINE

Hi Terisab,

 

Can you download the system logs of the NAS then provide it to us? You may upload it to a file-sharing site then send me the download link via private message.

 

Regards,

Message 4 of 4
Discussion stats
  • 3 replies
  • 2228 views
  • 0 kudos
  • 2 in conversation
Announcements