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Registration problems

SergeyGP
Aspirant

Registration problems

Recently bought a used ReadyNAS Duo V2. I can't configure it correctly. I registered it on the site, but the configuration program says that you need to register the product. I click on the "Register" button and receive a message that the page was not found. Probably because of this I can not configure the add-on ReadyNAS Photos II either. Help me please!

Windows 10 Pro 64-bit
I am attaching screenshots.

https://prnt.sc/ysrpjj

https://prnt.sc/ysrs6s

https://prnt.sc/ysrumi

https://prnt.sc/yss1vu

Model: RND2000v2|ReadyNAS Duo v2 Chassis only
Message 1 of 3

Accepted Solutions
StephenB
Guru

Re: Registration problems


@SergeyGP wrote:

 I can not configure the add-on ReadyNAS Photos II either.


That's because Netgear dropped the service (decommissioning the cloud servers required to make it work). 

 

Ready Remote won't work either (and ReadyCloud requires a NAS than can run 6.x firmware).

 


@SergeyGP wrote:

the configuration program says that you need to register the product.


You can't register used equipment.  The purpose of registration is enable warranty and software support.  But the warranty is not transferrable (and long expired, since Netgear stopped manufacturing your NAS in 2013).  On top of that, Netgear's policy is not to provide software support / service contracts for used equipment.

 

 

View solution in original post

Message 2 of 3

All Replies
StephenB
Guru

Re: Registration problems


@SergeyGP wrote:

 I can not configure the add-on ReadyNAS Photos II either.


That's because Netgear dropped the service (decommissioning the cloud servers required to make it work). 

 

Ready Remote won't work either (and ReadyCloud requires a NAS than can run 6.x firmware).

 


@SergeyGP wrote:

the configuration program says that you need to register the product.


You can't register used equipment.  The purpose of registration is enable warranty and software support.  But the warranty is not transferrable (and long expired, since Netgear stopped manufacturing your NAS in 2013).  On top of that, Netgear's policy is not to provide software support / service contracts for used equipment.

 

 

Message 2 of 3
SergeyGP
Aspirant

Re: Registration problems

Thank you.

Message 3 of 3
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