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Re: Sync issues from onedirve to ReadyNAS 6.10.3

WellsBDandC
Tutor

Sync issues from onedirve to ReadyNAS 6.10.3

Hi we have a our business set up on a readyNAS 6.10.3 with bidirectional sync to onedrive. Recently when working from home using one drive we are finding that it is not syncing with the readyNAS when we have returned to work.

 

It is working fine the other way eg. when we work directly from the readyNAS it is syncing with onedrive

 

Any suggestions?

Model: RN214D42|ReadyNAS 214 Series 4- Bay (4x 2TB Desktop)
Message 1 of 5
JohnCM_S
NETGEAR Employee Retired

Re: Sync issues from onedirve to ReadyNAS 6.10.3

Hi WellsBDandC,

 

Welcome to the Community!

 

You can try leaving then rejoining the NAS to OneDrive and see if that helps.

 

You may also download the complete system logs of the NAS and then check the one-drive.log. You might find some clues there on what is causing the sync issue.

 

Regards,

Message 2 of 5
JohnCM_S
NETGEAR Employee Retired

Re: Sync issues from onedirve to ReadyNAS 6.10.3

Hi WellsBDandC,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution. 
 
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

Message 3 of 5
WellsBDandC
Tutor

Re: Sync issues from onedirve to ReadyNAS 6.10.3

Hi JohnCM_S

 

We have tried leaving and returning and it will work for a day or two. Then after doing work at home and returning to the office the next day to find that the file we worked on during the night hasnt updated on the readyNAS.

 

Cheers

Message 4 of 5
JohnCM_S
NETGEAR Employee Retired

Re: Sync issues from onedirve to ReadyNAS 6.10.3

Hi WellsBDandC,

 

Can you download the NAS system logs then provide it to me so we can check it? You may upload it to a file-sharing site then send me the download link via private message.

 

Regards,

Message 5 of 5
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