Orbi WiFi 7 RBE973
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cant access readynas duov2

Runejors
Aspirant

cant access readynas duov2

When i am trying to access the unit i get this error  ERR_SSL_VERSION_OR_CIPHER_MISMATCH

 I have tryed to reset the unit, without sucess. still no access

Model: ReadyNAS RND2110v2|ReadyNAS Duo v2
Message 1 of 9
schumaku
Guru

Re: cant access readynas duov2

Well, the problem is an outdated https implementation and certificate on the legacy ReadyNAS - you can factory reset it thousand times, your modern browser will continue to nag about it. If possible create an exception (browser, Internet "security" garbage blocking, ... whatever), or (warning - funny advise) use http instead.

Message 2 of 9
Runejors
Aspirant

Re: cant access readynas duov2

Well, i have tried and still with the same result. No access.

When i try http instead, the adress automatic use https!? crap...

Crome dont accsept exeption to this adress

 

Message 3 of 9
Caleb570
Aspirant

Re: cant access readynas duov2

When I tried to use the mapped drives I was originally told that it couldn't open a connection because a connection already exists.  Now it simply says the network connection was not found. Please help me.

Message 4 of 9
StephenB
Guru

Re: cant access readynas duov2


@Caleb570 wrote:

When I tried to use the mapped drives I was originally told that it couldn't open a connection because a connection already exists.  Now it simply says the network connection was not found. Please help me.


That would be a completely different issue than the one on this thread.  Please start a new one, and include the NAS model and the firmware version that is installed.

Message 5 of 9
Berhin
Aspirant

Re: cant access readynas duov2

I have the same problem with my NAS. But when I turn off "Encrypted web scan" in my Bitdefender virusprotection, I can reach my NAS.

I have contacted Bitdefender, bit they say the problem lies with Netgear. I think that's true.

Model: RN102|ReadyNAS 100 Series
Message 6 of 9
StephenB
Guru

Re: cant access readynas duov2


@Berhin wrote:

I have the same problem with my NAS. But when I turn off "Encrypted web scan" in my Bitdefender virusprotection, I can reach my NAS.

I have contacted Bitdefender, bit they say the problem lies with Netgear. I think that's true.


Well, the problem goes away when you disable Bitdefender.  Per their website ( https://www.bitdefender.com/support/cannot-access-secure-websites-since-i-installed-bitdefender-1600... ) Bitdefender is blocking access because the Netgear certificate is self-signed.

 

I think Bitdefender has a way to whitelist the ReadyNAS.  Did you try that?

Message 7 of 9
Berhin
Aspirant

Re: cant access readynas duov2

I have tried a lot off things with the help off Bitdefender. This is their final conclusion:

 

 
 
We have forwarded the case to our developers for further analysis and a fix, to allow the exclusion for this insecure page.
 
In the meantime, please contact the manufacturer of the NAS that returns this certificate error because it's using an insecure TLS protocol and they need to update it.
 
As a workaround, you can temporarily turn off Encrypted Web Scan before accessing 192.168.178.11

 

1. open Bitdefender 2019 and go to Protection
2. click Settings under Online Threat Prevention
3. switch OFF Encrypted web scan

4. open a browser and access the IP

5. turn back ON Encrypted web scan once you finish the job on the router
Model: RN10211D|ReadyNAS 100 Series 2-Bay
Message 8 of 9
StephenB
Guru

Re: cant access readynas duov2


@Berhin wrote:

 

In the meantime, please contact the manufacturer of the NAS that returns this certificate error because it's using an insecure TLS protocol and they need to update it.
 

It's been end-of-life for over a year now, so it's pretty clear that's not going to happen. These legacy NAS shouldn't be opened up to the internet, since as time goes on there will be other security issues that surface.

Message 9 of 9
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