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Re: migrate ReadyCLOUD account doesn't work

SvenF
Tutor

migrate ReadyCLOUD account doesn't work

I got several E-mails to migrate my used readyCloud account to a single-sign-on (SSO) account.

 

I used the "how to do's", such as:

"After the transition, when you visit ReadyCLOUD, you will be prompted to migrate to a MyNETGEAR account.

During the migration, you will be asked to enter your existing ReadyCLOUD account credentials.."

 

Nothing happens like that. I can't find any hint for the "transition".

 

Does anyone know what I have to do?

 

best regards,

S.F.

Model: RN21200|ReadyNAS 212 Series 2- Bay (Diskless)
Message 1 of 5

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StephenB
Guru

Re: migrate ReadyCLOUD account doesn't work


@SvenF wrote:

that means, I just have to be patient?

 


For now, yes.

View solution in original post

Message 4 of 5

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StephenB
Guru

Re: migrate ReadyCLOUD account doesn't work


@SvenF wrote:

 

 

Does anyone know what I have to do?

 


Wait for the transistion to happen.  Then follow the instructions.

Message 2 of 5
SvenF
Tutor

Re: migrate ReadyCLOUD account doesn't work

wow,

thanks for the quick reply!

 

that means, I just have to be patient?

 

Message 3 of 5
StephenB
Guru

Re: migrate ReadyCLOUD account doesn't work


@SvenF wrote:

that means, I just have to be patient?

 


For now, yes.

Message 4 of 5
SvenF
Tutor

Re: migrate ReadyCLOUD account doesn't work

Thank you very much for the help!

 

Best regards,

S.F.

Message 5 of 5
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