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Forum Discussion
Alex_CCIM
Feb 23, 2017Apprentice
8th Channel not able to be viewed on PC desktop program
Hello All, I just purchased the 8th channel (camera) for ReadyNAS Surveillance on my RN214. The Surveillance Configuration sees the 8th camera. I have fully set it up. It shows that it is live an...
- Feb 27, 2017
Hello Alex_CCIM,
Have you tried reinstalling the desktop app? Or, maybe turn off one of the 7 already existing cameras then see if this last one you joined in gets the same results.
Regards,
JennC
Feb 27, 2017NETGEAR Employee Retired
Alex_CCIM
Feb 28, 2017Apprentice
Good news! I was able to fix the problem by installing the software on another company. It worked at the 2nd computer. Knowing that, I un-installed the software from my system, I re-installed it. I deleted the Server from the software configuration and re-installed the Server settings. After all of that, I was able to pull up the 8th channel. I appreciate your help.
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