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Amazon S3 not syncing fully

szymczaksteve
Aspirant

Amazon S3 not syncing fully

Hello

I have a ReadyNAS 526X running 6.10.1

with Amazon S3 enabled and for some reason when I log into me S3 account I see data but not current nor a full sync many files are missing and I am not sure how to fix this. its been at a random sync for over a month now.

Message 1 of 5
JohnCM_S
NETGEAR Employee Retired

Re: Amazon S3 not syncing fully

Hi szymczaksteve,

 

Welcome to the Community!

 

Can you download the NAS system logs and then provide it to us. We will check what is causing the files not to fully sync. You may upload it to Google Drive then PM me the download link.

 

Regards,

Message 2 of 5
szymczaksteve
Aspirant

Re: Amazon S3 not syncing fully

i sent ou a PM of the logs

Message 3 of 5
JohnCM_S
NETGEAR Employee Retired

Re: Amazon S3 not syncing fully

Hi szymczaksteve,

 

Thank you for providing the logs. The file seems to be big.


Jun 18 02:24:50 Mifab-NAS-1 ng-csd[6681]: Failed to upload part. { bucket: mifab, key: Mifab NAS/Miserver02/miserver02.global.local-94AF2B5D-4205-4C27-B2AA-8D7DD98E6E2A-7E74748F-57E8-44FA-A267-7335984A5F22A.tibx, uploadId: _FePeqS8MULUWrX2uE_aDFAmfMNIr1LerYqiqHeY5v_BhYEapZBu43CSxRbsdUcsdeRukt8iGr05oAWkXoyf5e6iQbmiYrlDi42kdaVbqy0-, contentLength: 67108864, partNumber: 10001 }, Part number must be an integer between 1 and 10000, inclusive
Jun 18 13:28:11 Mifab-NAS-1 ng-csd[6681]: Curl returned error code 35. SSL connect error
Jun 18 13:28:11 Mifab-NAS-1 ng-csd[6681]: E0618 13:28:11.253991  6707 CurlHttpClient.cpp:427] Curl returned error code 35. SSL connect error
Jun 18 13:28:27 Mifab-NAS-1 ng-csd[6681]: Curl returned error code 35. SSL connect error
Jun 18 13:28:27 Mifab-NAS-1 ng-csd[6681]: E0618 13:28:27.783578  6707 CurlHttpClient.cpp:427] Curl returned error code 35. SSL connect error
Jun 18 22:05:20 Mifab-NAS-1 ng-csd[6681]: Encountered S3Error
                                          InvalidArgument
                                          Part number must be an integer between 1 and 10000, inclusive

 

This says that it is not able to upload because the file had to be broken into parts. The content tried to sync part 10001 but it failed because it is outside the range of 1-10000. Only 10000 parts are supported.

 

We can file a feature request to increase this.

 

Also, it looks like DNS can't resolve the hostname as well based on these messages:

 

Jun 13 03:12:38 Mifab-NAS-1 ng-csd[6681]: Curl returned error code 6. Couldn't resolve host name
Jun 13 03:12:39 Mifab-NAS-1 ng-csd[6681]: E0613 03:12:38.964709  6707 CurlHttpClient.cpp:427] Curl returned error code 6. Couldn't resolve host name
Jun 13 03:13:28 Mifab-NAS-1 ng-csd[6681]: Curl returned error code 6. Couldn't resolve host name
Jun 13 03:13:28 Mifab-NAS-1 ng-csd[6681]: E0613 03:13:28.063809  6707 CurlHttpClient.cpp:427] Curl returned error code 6. Couldn't resolve host name

 

Regards,

Message 4 of 5
szymczaksteve
Aspirant

Re: Amazon S3 not syncing fully

hello,

we back up server images to nas and look to have them replicate them to aws as an online solution all the backups are roughly 200GB in size is this not the right application for this setup?

Message 5 of 5
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