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Can not purchase a support contract
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2021-06-03
05:28 AM
2021-06-03
05:28 AM
Can not purchase a support contract
It is since a few days (more than 5) that I try to purchase a support contract for my RN424, but each time I get an error message wether PayPal or credit card is working.
How can I solve a allert message on Antivirus on OS 6.10.05 without a support contract?
Model: RN424|ReadyNAS 424 – High-performance Business Data Storage - 4-Bay
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2021-06-03
08:07 AM
2021-06-03
08:07 AM
Re: Can not purchase a support contract
Netgear is aware of the problem, so don't waste your money. Wait for them to roll out a fix for all.
If all the computers connected to the NAS have their own antivirus and it's not open to the Internet, there is little risk. I don't even run antivirus on my NAS.
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2021-06-04
10:13 AM
2021-06-04
10:13 AM
Re: Can not purchase a support contract
Hi MatthiasG,
You can send to me the system logs of your NAS so we can check this issue. You may upload it to a cloud storage site (Google Drive, Dropbox, etc.) then send me the download link via private message.
Regards,
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