Can't delete Plex application on ReadyNAS 214

[Sinclair001]

I have a ReadyNAS 214 running FW 6.10.10 and previously 6.10.9, and on both firmwares, I can't seem to uninstall the only application of the device which is Plex Media Server (for RN2xx)

Whether I select remove or toggle it off, I get the same message and it stays there forever: 'Removing Application this may take a while...'

Any help would be appreciated.  Thanks.

[Sinclair001 · Accepted solution]

I’m not too concerned about uninstalling it from the interface if there is a way to uninstall it from SSH. Is there any documentation or do you know the commands to uninstall that package?

Edit: This solution seems to have worked for me but you must SSH as root@yournas and use the admin password that you set. The app is no longer visible on the frontend interface.

apt remove '^plex.*$'

[StephenB]

You could try ssh.

[Sinclair001]

I can login with SSH. Then what? Ok afraid to delete the wrong thing and brick the NAS. There an apps folder with the Plex file. But there’s also a file that says DO NO DELETE. Any assistance would be appreciated. Thanks.

[Sandshark]

Did you disable it before you tried to uninstall?

You don't just delete files from SSH, you have to use apt-get.  You should start by downloading the logs zip file and look especially in apt-history.log and see if it gives any hints as to the problem.

[Sinclair001 · Accepted solution]

I’m not too concerned about uninstalling it from the interface if there is a way to uninstall it from SSH. Is there any documentation or do you know the commands to uninstall that package?

Edit: This solution seems to have worked for me but you must SSH as root@yournas and use the admin password that you set. The app is no longer visible on the frontend interface.

apt remove '^plex.*$'