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Re: Cannot install Plex on Ultra2

cmav
Aspirant

Cannot install Plex on Ultra2

Hi,

 

I had an old copy of Plex installed on my readynas ultra 2 however it was outdated so I decided to update it.

 

I went to the Plex site and downloaded the Intel version of Plex (I even tried the 2 Arm versions). On trying to install the app via admin interface I got the error "Update file is not valid for this architecture.".  So I tried to install the old app and try again but i still get this error.

 

Does anyone know why and how to fix this?

 

Many thanks

cmav

Model: ReadyNASRNDU2220|ReadyNAS Ultra 2 4TB (2 x 2TB Desktop)
Message 1 of 9

Accepted Solutions
Marc_V
NETGEAR Employee Retired

Re: Cannot install Plex on Ultra2

Hi @cmav

 

Kindly try this link I made, This should support OS 4 Plex Server App add-on

 

I edited the link, this is a new file

 

 

Hope this helps!

 

 

Regards

 

View solution in original post

Message 4 of 9

All Replies
Marc_V
NETGEAR Employee Retired

Re: Cannot install Plex on Ultra2

Hi @cmav

 

Welcome to the Community!

 

What firmware are you running? For Ultra 2 if right it should be intel 4.x, the Intel 6.x on the download site is for newer models. Support for OS 4 stopped according to this article.

 

I'm not sure if upgrading your Ultra 2 to OS 6 would help but you may want to try. Just note that NETGEAR does not support upgrade of Legacy NAS.

 

Other users who still have a copy of the previous version might be able to provide you a download link. 

 

Hope this helps!

 

 

Regards

 

 

Message 2 of 9
cmav
Aspirant

Re: Cannot install Plex on Ultra2

Thanks, I dont suppose anybody has the old version to share? 🙂  thanks all

Model: MyMedia®|Find and play media files through NETGEAR genie®
Message 3 of 9
Marc_V
NETGEAR Employee Retired

Re: Cannot install Plex on Ultra2

Hi @cmav

 

Kindly try this link I made, This should support OS 4 Plex Server App add-on

 

I edited the link, this is a new file

 

 

Hope this helps!

 

 

Regards

 

Message 4 of 9
cmav
Aspirant

Re: Cannot install Plex on Ultra2

Thanks for sending through the file however i get the error below "Update file is not valid for this architecture". Any ideas what it could be?

 Capture.PNG

 

Message 5 of 9
mdgm
Virtuoso

Re: Cannot install Plex on Ultra2

That’s a Windows executable not an add-on
Message 6 of 9
Marc_V
NETGEAR Employee Retired

Re: Cannot install Plex on Ultra2

Hi @cmav

 

Kindly check the link again, I uploaded .bin file.

 

 

Regards

Message 7 of 9
StephenB
Guru

Re: Cannot install Plex on Ultra2


@Marc_V wrote:

 

Kindly check the link again, I uploaded .bin file. 

 


Do you also have the NV+ v2 version?

Message 8 of 9
cmav
Aspirant

Re: Cannot install Plex on Ultra2

Thans very much, that worked for me this time,  much appreciated!

Message 9 of 9
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