- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Couchpotato app unable to uninstall (might be corrupted)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi I have install Couchpotato on my ReadyNAS104 but the GUI isn't showing up an when I try to launch it the error message comes up :"Empty resource error. Bad NML Call." I have try to remove it but it just wont work.. I check the log and it just says " System: Cannot uninstall application CouchPotatoServer" I have also restarted the NAS few times
Is there a way to get it removed so I can try to install it again without doing factory reset? I'm just a home user, not that technical when it come to NAS or networking..
I'm running
Model : Ready NAS104
Firmware : 6.6.0
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hello porkii,
Have you tried another web browser? I tried this on our own RN104 with 6.6.0 firmware version and that seemed to work.
Welcome to the community!
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Thanks JennC, I have try login with Chrome still the same issue, GUI not shwoing, can't remove or launch
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hello porkii,
If you have other apps running, please turn them off then try uninstalling Couchpotato.
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
That still didn't work.. I hear read some where if I reload the firemare that might do the trick.. but I'm worry if I do that I would reformate the drive and lose everything
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hello porkii,
Re-uploading the firmware to admin page won't lead to data loss, not even OS reinstall unless performed incorrectly.
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
thanks JennC, is there a step by step guide that I can follow to ensure I'm doing the right thing.. that you can send / sent me? appricate the help
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
You'll find the firmware download here: http://kb.netgear.com/31221/ReadyNAS-OS-6-Software-Version-6-6-0 You want the "arm" link. Download the zip file file, and extract the img file from the zip.
Then install that img file using the instructions on page 202 of the manual: http://www.downloads.netgear.com/files/GDC/READYNAS-100/READYNAS_OS_6_SM_EN.pdf The section title is "Update Firmware Without Direct Internet Access"
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Thanks StephenB.. I'll follow the guid as per the link.. and fingers croosed hope it will work..
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
I have just done the firmware update, and it still didn't fix the issue.. any one else has any other ideas that can suggest?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hi porkii,
Do you have a way of downloading the logs?
Please check the link:
How do I send all logs to ReadyNAS Community moderators?
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
I'm seeing the same error. My ready Nas shows that it has version 3.0.1 installed and that is the version showing on the download page. I manullay uninstalled it and was able to install version 3.0.1-1 from a download on 11/20 and it it working fine.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hi ohiomedic,
Thank you for sharing your resolution and/or workaround. We appreciate your contribution to the community.
Feel free to post any suggestions, questions, recommendations or anything about your NAS that you think needs attention or will help others.
Regards,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hi Ohiomedic
How do you manullay uninstall are you able to share the steps?
Much appricate it..
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Couchpotato app unable to uninstall (might be corrupted)
Hi FramerV
Thank you for the link I have downloard the log and sent it via email..
regards
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content