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Re: License Key Activation Reset

Alexjccim
Apprentice

License Key Activation Reset

I reformated my volumes on my RN214.  I have 3 separate license keys with the Surveillance System.  4 camera, 2 camera and 1 camera license.  How can I get them reset so I can restart my 8 total cameras? 

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 1 of 8

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Marc_V
NETGEAR Employee Retired

Re: License Key Activation Reset

@Alexjccim

 

Your licenses should have been reset, kindly let me know if you are still having issues activating it.

 

Regards

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Message 5 of 8

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StephenB
Guru

Re: License Key Activation Reset


@Alexjccim wrote:

I reformated my volumes on my RN214.  I have 3 separate license keys with the Surveillance System.  4 camera, 2 camera and 1 camera license.  How can I get them reset so I can restart my 8 total cameras? 


Netgear support should be able to do that.  @JohnCM_S or @Marc_V might be able to assist.

Message 2 of 8
Marc_V
NETGEAR Employee Retired

Re: License Key Activation Reset

@Alexjccim

 

Kindly send me the NAS S/N and the License keys through PM so we can help you out.

 

Regards

Message 3 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Marv V,

 

I just sent you the DM.  

 

Thank you,

-Alex

Message 4 of 8
Marc_V
NETGEAR Employee Retired

Re: License Key Activation Reset

@Alexjccim

 

Your licenses should have been reset, kindly let me know if you are still having issues activating it.

 

Regards

Message 5 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Marc,

 

I will let you know when I get everything working.

 

Thank you,

-Alex

Message 6 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Hi Marc,

 

All three license keys failed to activate.  Error Code 11

 

-Alex

Message 7 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Thank you!

Message 8 of 8
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