× NETGEAR will be terminating ReadyCLOUD service by April 1st, 2023. For more details click here.
Reply

Re: License Key Activation Reset

Alexjccim
Apprentice

License Key Activation Reset

I reformated my volumes on my RN214.  I have 3 separate license keys with the Surveillance System.  4 camera, 2 camera and 1 camera license.  How can I get them reset so I can restart my 8 total cameras? 

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 1 of 8

Accepted Solutions
Marc_V
NETGEAR Moderator

Re: License Key Activation Reset

@Alexjccim

 

Your licenses should have been reset, kindly let me know if you are still having issues activating it.

 

Regards

Marc_V
NETGEAR Community Team

It's what you do that defines you
NETGEAR Community User Guidelines

View solution in original post

Message 5 of 8

All Replies
StephenB
Guru

Re: License Key Activation Reset


@Alexjccim wrote:

I reformated my volumes on my RN214.  I have 3 separate license keys with the Surveillance System.  4 camera, 2 camera and 1 camera license.  How can I get them reset so I can restart my 8 total cameras? 


Netgear support should be able to do that.  @JohnCM_S or @Marc_V might be able to assist.

Message 2 of 8
Marc_V
NETGEAR Moderator

Re: License Key Activation Reset

@Alexjccim

 

Kindly send me the NAS S/N and the License keys through PM so we can help you out.

 

Regards

Marc_V
NETGEAR Community Team

It's what you do that defines you
NETGEAR Community User Guidelines
Message 3 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Marv V,

 

I just sent you the DM.  

 

Thank you,

-Alex

Message 4 of 8
Marc_V
NETGEAR Moderator

Re: License Key Activation Reset

@Alexjccim

 

Your licenses should have been reset, kindly let me know if you are still having issues activating it.

 

Regards

Marc_V
NETGEAR Community Team

It's what you do that defines you
NETGEAR Community User Guidelines
Message 5 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Marc,

 

I will let you know when I get everything working.

 

Thank you,

-Alex

Message 6 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Hi Marc,

 

All three license keys failed to activate.  Error Code 11

 

-Alex

Message 7 of 8
Alexjccim
Apprentice

Re: License Key Activation Reset

Thank you!

Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 1745 views
  • 2 kudos
  • 3 in conversation
Announcements