Milestone Arcus license entry

[rblanco]

I am trying to enter the license with no success. 

When I login to https://milestone.netgear.com/, with MyNETGEAR credentials, the following error appears:

"Could not open Hibernate Session for transaction; nested exception is org.hibernate.exception.Generic.  Could not open connection."

[rblanco · Accepted solution]

Hi Marty_M,

The issue has been resolved by the Netgear support team.  There was a problem with the portal.

Thank you.

[Marty_M]

Hello rblanco,

It does appear that you are having trouble activating the license for Milestone Arcus. I may need to seek assistance with the concern  to the appropriate department since when I try it  just does not load and stuck. May I ask for a screenshot of the error message you are getting for reference.

 
Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team

[rblanco · Accepted solution]

Hi Marty_M,

The issue has been resolved by the Netgear support team.  There was a problem with the portal.

Thank you.