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No device on ReadyNas remote

Davidnet59
Luminary

No device on ReadyNas remote

Hello,

 

I see no device on readynas remote (on readCloud Agent (PC)).

My login is correct.

if I use Readycloud on the web I can see my 2 NAS (after click on discover button)

On web site Readynas Replicate I can see my 2 NAS

 

ReadyNas 212 V 6.6.0.

6300 port are not configured on NAS 

 

thanks

 

Message 1 of 4

Accepted Solutions
Davidnet59
Luminary

Re : No device on ReadyNas remote

I contacted support.

READYNAS REMOTE is no longer compatible with OS 6.6.0. (or 6.5?)
I must use the client READYCLOUD

bye

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Message 2 of 4

All Replies
Davidnet59
Luminary

Re : No device on ReadyNas remote

I contacted support.

READYNAS REMOTE is no longer compatible with OS 6.6.0. (or 6.5?)
I must use the client READYCLOUD

bye

Message 2 of 4
JennC
NETGEAR Employee Retired

Re: Re : No device on ReadyNas remote

Hello Davidnet59,

 

Yes that is true. ReadyNAS Remote has been removed from ReadyNAS OS6 starting firmware version 6.5.0. ReadyCloud is the one to be used now. As for ReadyNAS Replicate, you will be using ReadyNAS Remote account ID and the password is the ReadyCloud account's password.

 

Sorry for the delay.

 

Welcome to the community!

 

Regards,

JennC
NETGEAR Community Team
Message 3 of 4
JennC
NETGEAR Employee Retired

Re: Re : No device on ReadyNas remote

Hello Davidnet59,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

JennC
NETGEAR Community Team
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