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PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

projektzau
Aspirant

PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

Looking for advice / guidance / assistance.

 

Unable to install error when uploading Plex latest for ReadyNAS version 1.8.2 Intel 64

Message 1 of 14
Marty_M
NETGEAR Employee Retired

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

Hello projektzau,

 

It does appear you are having trouble installing the Plex Media Server, what error message are you getting? Can you provide screen shot of the error. For guide in Plex Installation and Setup please go here.


Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team
 

Message 2 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

Hi,

 

File being used is the latest Intel 64 as advised in compatibilty charts "plexmediaserver-ros6-binaries_1.8.2.4209-b1d4aa012_amd64.deb"

 

Also error is "Apps>Upload>File(From Local PC over LAN and Hangs then Refresh then no app"

 

i also found this in the logs on monday but looks to not be related

 Volume: System volume root's usage is 92%. This condition should not occur under normal conditions. Contact technical support

Message 3 of 14
StephenB
Guru

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install


@projektzau wrote:

 

i also found this in the logs on monday but looks to not be related

 Volume: System volume root's usage is 92%. This condition should not occur under normal conditions. Contact technical support


I think it might be related. If the OS partition is too full, the install will fail.

 

Are you comfortable with linux shell commands?

Message 4 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

yes im fine with SSH and Linux

Message 5 of 14
StephenB
Guru

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

Can you tell us how full the OS partition currently is?

Message 6 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

not sure what you mean

Message 7 of 14
StephenB
Guru

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

The OS partition on the NAS is only 4 GB.  If you log into the NAS via ssh, you can see how full it is.  For instance, 

cd //

df . -h

btrfs fi df //

 

Message 8 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

See below results...

Welcome to ReadyNASOS 6.8.0 Last login: Mon Sep 4 00:20:14 2017 from home-pc

root@ALFRED:~# cd //

root@ALFRED://# df . -h

Filesystem Size Used Avail Use% Mounted on

/dev/md0 4.0G 3.7G 20M 100% /

root@ALFRED://# btrfs fi df //

Data, single: total=3.57GiB, used=3.55GiB

System, DUP: total=8.00MiB, used=16.00KiB

System, single: total=4.00MiB, used=0.00B

Metadata, DUP: total=204.56MiB, used=45.83MiB

Metadata, single: total=8.00MiB, used=0.00B

GlobalReserve, single: total=16.00MiB, used=0.00B

Message 9 of 14
StephenB
Guru

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

Your OS partition is certainly full.

 

Paid support is one way to address this.

 

You can also search through the OS partition folders, and find the files that are filling it up.  Here's a link that gives you one way to do that: https://community.netgear.com/t5/Using-your-ReadyNAS/RN314-FW-6-7-1-root-partition-full-how-to-fix/m...

 

After you locate the files, let us know what they are.

 

It would also be helpful if you can identify any apps you installed on the NAS.

 

 

Message 10 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

I managed to reduce to 50% by uninstalling oscommerce, bindr, mysql and php which i dont use anymore.

 

Still want install the plex deb file from upload

Message 11 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

attempted through dpkg


root@ALFRED:/data/Transmission/Downloads# sudo dpkg -i plexmediaserver*.deb
(Reading database ... 35380 files and directories currently installed.)
Preparing to unpack plexmediaserver-1.8.2.deb ...
Removed /etc/systemd/system/multi-user.target.wants/fvapp-plexmediaserver.service.
Unpacking plexmediaserver-ros6-binaries (1.8.2.4209-b1d4aa012) over (1.8.2.4209-b1d4aa012) ...
Setting up plexmediaserver-ros6-binaries (1.8.2.4209-b1d4aa012) ...
Adding 'diversion of /apps/plexmediaserver/plexmediaserver_environment to /apps/plexmediaserver/plexmediaserver_environment.orig by plexmediaserver-ros6-binaries'
Ignoring request to rename file '/apps/plexmediaserver/plexmediaserver_environment' owned by diverting package 'plexmediaserver-ros6-binaries'
Adding 'diversion of /apps/plexmediaserver/fvapp-plexmediaserver.service to /apps/plexmediaserver/fvapp-plexmediaserver.service.orig by plexmediaserver-ros6-binaries'
Ignoring request to rename file '/apps/plexmediaserver/fvapp-plexmediaserver.service' owned by diverting package 'plexmediaserver-ros6-binaries'
Adding 'diversion of /apps/plexmediaserver/logo.png to /apps/plexmediaserver/logo.png.orig by plexmediaserver-ros6-binaries'
Ignoring request to rename file '/apps/plexmediaserver/logo.png' owned by diverting package 'plexmediaserver-ros6-binaries'
Created symlink /etc/systemd/system/multi-user.target.wants/fvapp-plexmediaserver.service → /lib/systemd/system/fvapp-plexmediaserver.service.
Removing 'diversion of /apps/plexmediaserver/plexmediaserver_environment to /apps/plexmediaserver/plexmediaserver_environment.orig by plexmediaserver-ros6-binaries'
Removing 'diversion of /apps/plexmediaserver/fvapp-plexmediaserver.service to /apps/plexmediaserver/fvapp-plexmediaserver.service.orig by plexmediaserver-ros6-binaries'
Removing 'diversion of /apps/plexmediaserver/logo.png to /apps/plexmediaserver/logo.png.orig by plexmediaserver-ros6-binaries'
No diversion 'diversion of /apps/plexmediaserver/config.xml by plexmediaserver-ros6-binaries', none removed.
Processing triggers for libc-bin (2.19-18+deb8u10.netgear1) ...

Binaries fvapp-plexmediaserver.service plexmediaserver_environment provision.xml
config.xml logo.png policy.properties
root@ALFRED:/apps/plexmediaserver# sudo systemctl enable plexmediaserver.service
Failed to enable unit: No such file or directory

Message 12 of 14
StephenB
Guru

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

You might want to try 6.8.1-RC2 (beta).  There is a fix related to plex.

Message 13 of 14
projektzau
Aspirant

Re: PLEX Media Server - Netgear RN3130 - FW 6.8.0 - unable to install

i believe my OS is somewhat corrupt and i want to reset to default OS without loss of SCSI Drive data.

Message 14 of 14
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