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Photos ii error message when trying to send shares via email

psteel
Tutor

Photos ii error message when trying to send shares via email

I get the following error message when trying to send an email to contacts providing a link to my photo albums. The message is:

Timestamp: Sat Jan 7 09:39:28 GMT+1100 2017
Method: sendEmail
FaultString: SOAP Response cannot be decoded. Raw response:
FaultCode: DecodingError
FaultDetail: null.

 

Any ideaqs. Also, does anyone know the web address that people can use to acccess m readynas photos via the web. Readynas.com/hostname no longer works.

 

Message to Netgear. What is going on!!

Message 1 of 6
FramerV
NETGEAR Employee Retired

Re: Photos ii error message when trying to send shares via email

Hi psteel,

 

What is your ReadyNAS model number? What firmware are you using on the ReadyNAS?

 

 

Regards,

Message 2 of 6
psteel
Tutor

Re: Photos ii error message when trying to send shares via email

Hi. Thanks for replying.

 

The Model No is ReadyNas 104

The firmware is version 6.6.0

 

Also, I havent beenable to find out if the server www.readynas.com/{hostname} is still running. This used to be the photos ii server. If it isnt, do you know if there is a new link to the photos ii server?

 

Thanks again

 

Patrick

Message 3 of 6
JennC
NETGEAR Employee Retired

Re: Photos ii error message when trying to send shares via email

Hello psteel,

 

It seems you have the same problem as what was reporting to one of the topics reported here, I suggest to update the version of your ReadyNAS Photos 2. Please see update from this link.

 

Regards,

Message 4 of 6
psteel
Tutor

Re: Photos ii error message when trying to send shares via email

Hi

 

Thanks for the reply. I can now send emails and create a photographer account and albums, but when I try to upload photos that are stored in a share on the NAS, the upload indicator in the top right hand corner is alays there but the photos never appear in the album. I have tried using different shares on the same NAS that photos ii is loaded on, always with the same result.

 

I am now using photos ii version 2.0.5 on a readynas 104 firmware 6.6.0

Message 5 of 6
JennC
NETGEAR Employee Retired

Re: Photos ii error message when trying to send shares via email

Hello psteel,

 

Sorry but how do you upload? Is this by using a web browser? Can you post a screen capture?

 

Regards,

Message 6 of 6
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