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Ready NAS 102 / Users see the folders but not the files / Over the Mobile App
Dear Support,
As mentioned in the subject, trying to explore my file throught the Mobile App:
- it works fine logging in as admin.
- but when the users which I gave access to their related share, use the App logging-in by their credentials (email received and PW created) they can browse the folders and the subfolders but cannot see any file.
Re: Ready NAS 102 / Users see the folders but not the files / Over the Mobile App
This can happen if you add users to a share already containing files. I'm not sure why, but there is a fix:
In the Share settings File Access tab for the affected share(s), select Reset, then click the button to do the reset. It can take a little time, so the NAS will display an alert and put it in the log when the process is complete.
Re: Ready NAS 102 / Users see the folders but not the files / Over the Mobile App
This can happen if you add users to a share already containing files. I'm not sure why, but there is a fix:
In the Share settings File Access tab for the affected share(s), select Reset, then click the button to do the reset. It can take a little time, so the NAS will display an alert and put it in the log when the process is complete.
