Re: ReadyNAS 104 wont install any apps FW 6.5.2 (and also 6.6.0)

gigios · ‎2016-10-05

After some time (was many time that I don't check the apps versions) I have checked the installed applications (one is the Antivirus).
I have seen that my version is old. For this reason I have tried to press the update button but I continue to receive error (impossible to install the app and the application list is older, but the system is not able to upgrade this list).

I have tried also if there are updates in the firmware (I had the 6.5.2), but also in this case the ReadyNAS notify me that there isn't updates (but I have seen on the readynas forum the version 6.6.0).

I have seen the solution related the firmware 6.5.0 (the source.zip to upload in the NAS) but also after this operation the system doesn't works.

After these tests I have downloaded the new firmware (6.6.0) and installed manually. Wait the reboot and after retried the upgrade of the Antivirus but also in this case fails.

I have checked also the DNS (currently set to the google dns 8.8.8.8 and 8.8.4.4) and seems that the internet connection is available.

There are additional tests to do?

Thanks for the support (and sorry for my English )

mdgm-ntgr · ‎2016-10-05

No.

I just forced apt to update some packages:

# apt-get install smbplus
Reading package lists... Done
Building dependency tree       
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
 bzip2 : Depends: libbz2-1.0 (= 1.0.6-4) but 1.0.6-7+b3 is to be installed
 libtinfo5 : Breaks: dialog (< 1.2-20130523) but 1.1-20120215-2 is to be installed
 libxaw7 : Depends: libxt6 but it is not going to be installed
 libxcb1 : Depends: libxau6 but it is not going to be installed
 libxft2 : Depends: libfontconfig1 (>= 2.9.0) but it is not going to be installed
           Depends: libfreetype6 (>= 2.3.5) but it is not going to be installed
 libxmu6 : Depends: libxt6 but it is not going to be installed
 locales : Depends: glibc-2.19-1 but it is not installable
 xterm : Depends: libfontconfig1 (>= 2.9.0) but it is not going to be installed
         Depends: libxt6 but it is not going to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
root@Nas01:~# apt-get -f install
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Correcting dependencies... Done
The following extra packages will be installed:
  bzip2 dialog fontconfig-config libfontconfig1 libfreetype6 libxau6 libxt6
  locales
Suggested packages:
  bzip2-doc
The following NEW packages will be installed:
  fontconfig-config libfontconfig1 libfreetype6 libxau6 libxt6
The following packages will be upgraded:
  bzip2 dialog locales
3 upgraded, 5 newly installed, 0 to remove and 26 not upgraded.
Need to get 5400 kB of archives.
After this operation, 2256 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://mirrors.kernel.org/debian/ jessie/main libfreetype6 armel 2.5.2-3+deb8u1 [411 kB]
Get:2 http://apt.readynas.com/packages/readynasos/ 6.6.0/main locales all 2.19-18+deb8u6.netgear1 [3944 kB]
Get:3 http://mirrors.kernel.org/debian/ jessie/main fontconfig-config all 2.11.0-6.3+deb8u1 [274 kB]
Get:4 http://mirrors.kernel.org/debian/ jessie/main libfontconfig1 armel 2.11.0-6.3+deb8u1 [314 kB]
Get:5 http://mirrors.kernel.org/debian/ jessie/main libxau6 armel 1:1.0.8-1 [20.0 kB]
Get:6 http://mirrors.kernel.org/debian/ jessie/main libxt6 armel 1:1.1.4-1+b1 [155 kB]
Get:7 http://mirrors.kernel.org/debian/ jessie/main bzip2 armel 1.0.6-7+b3 [46.6 kB]
Get:8 http://mirrors.kernel.org/debian/ jessie/main dialog armel 1.2-20140911-1 [237 kB]
Fetched 5400 kB in 4s (1198 kB/s)                              
debconf: delaying package configuration, since apt-utils is not installed
Selecting previously unselected package libfreetype6:armel.
(Reading database ... 14573 files and directories currently installed.)
Preparing to unpack .../libfreetype6_2.5.2-3+deb8u1_armel.deb ...
Unpacking libfreetype6:armel (2.5.2-3+deb8u1) ...
Selecting previously unselected package fontconfig-config.
Preparing to unpack .../fontconfig-config_2.11.0-6.3+deb8u1_all.deb ...
Unpacking fontconfig-config (2.11.0-6.3+deb8u1) ...
Selecting previously unselected package libfontconfig1:armel.
Preparing to unpack .../libfontconfig1_2.11.0-6.3+deb8u1_armel.deb ...
Unpacking libfontconfig1:armel (2.11.0-6.3+deb8u1) ...
Selecting previously unselected package libxau6:armel.
Preparing to unpack .../libxau6_1%3a1.0.8-1_armel.deb ...
Unpacking libxau6:armel (1:1.0.8-1) ...
Selecting previously unselected package libxt6:armel.
Preparing to unpack .../libxt6_1%3a1.1.4-1+b1_armel.deb ...
Unpacking libxt6:armel (1:1.1.4-1+b1) ...
Preparing to unpack .../bzip2_1.0.6-7+b3_armel.deb ...
Unpacking bzip2 (1.0.6-7+b3) over (1.0.6-4) ...
Preparing to unpack .../locales_2.19-18+deb8u6.netgear1_all.deb ...
Unpacking locales (2.19-18+deb8u6.netgear1) over (2.19-13.netgear1) ...
Preparing to unpack .../dialog_1.2-20140911-1_armel.deb ...
Unpacking dialog (1.2-20140911-1) over (1.1-20120215-2) ...
Setting up libfreetype6:armel (2.5.2-3+deb8u1) ...
Setting up fontconfig-config (2.11.0-6.3+deb8u1) ...
 
Configuration file '/etc/fonts/conf.d/README'
 ==> File on system created by you or by a script.
 ==> File also in package provided by package maintainer.
 ==> Using current old file as you requested.
 
Configuration file '/etc/fonts/fonts.conf'
 ==> File on system created by you or by a script.
 ==> File also in package provided by package maintainer.
 ==> Using current old file as you requested.
Setting up libfontconfig1:armel (2.11.0-6.3+deb8u1) ...
Setting up libxau6:armel (1:1.0.8-1) ...
Setting up libxt6:armel (1:1.1.4-1+b1) ...
Setting up bzip2 (1.0.6-7+b3) ...
Setting up locales (2.19-18+deb8u6.netgear1) ...
Generating locales (this might take a while)...
Generation complete.
Setting up dialog (1.2-20140911-1) ...
Processing triggers for libc-bin (2.19-18+deb8u6.netgear1) ...

View solution in original post

mdgm-ntgr · ‎2016-10-05

That source.zip should not be installed any more. Can you send in your logs (see the Sending Logs link in my sig)?

gigios · ‎2016-10-05

I have send the log via email as described in your link.

Thanks for the support

mdgm-ntgr · ‎2016-10-05

Looks like you added a source that shouldn't be there

root@Nas01:/etc/apt/sources.list.d# ls -la
total 16
drwxr-xr-x 2 root root 4096 Oct 4 23:19 .
drwxr-xr-x 6 root root 4096 Oct 4 23:19 ..
-rw-r--r-- 1 root root 71 Sep 23 02:10 egnyte.list
-rw-r--r-- 1 root root 272 Jul 4 2015 webupd8team-java.list
root@Nas01:/etc/apt/sources.list.d# cat webupd8team-java.list
deb http://ppa.launchpad.net/webupd8team/java/ubuntu trusty main
deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu trusty main
deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu trusty main
deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu trusty main

There are some broken packages too.

gigios · ‎2016-10-05

As I wrote in the first topic, I have tried to send the source.zip with the settings to fix the update problem (I know, was for the FW 6.5.0 and not for the 6.5.2).

Could be this the current problem?

How I can fix the problem? Is it sufficient to resend the FW 6.6.0?

mdgm-ntgr · ‎2016-10-05

No.

I just forced apt to update some packages:

# apt-get install smbplus
Reading package lists... Done
Building dependency tree       
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
 bzip2 : Depends: libbz2-1.0 (= 1.0.6-4) but 1.0.6-7+b3 is to be installed
 libtinfo5 : Breaks: dialog (< 1.2-20130523) but 1.1-20120215-2 is to be installed
 libxaw7 : Depends: libxt6 but it is not going to be installed
 libxcb1 : Depends: libxau6 but it is not going to be installed
 libxft2 : Depends: libfontconfig1 (>= 2.9.0) but it is not going to be installed
           Depends: libfreetype6 (>= 2.3.5) but it is not going to be installed
 libxmu6 : Depends: libxt6 but it is not going to be installed
 locales : Depends: glibc-2.19-1 but it is not installable
 xterm : Depends: libfontconfig1 (>= 2.9.0) but it is not going to be installed
         Depends: libxt6 but it is not going to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
root@Nas01:~# apt-get -f install
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Correcting dependencies... Done
The following extra packages will be installed:
  bzip2 dialog fontconfig-config libfontconfig1 libfreetype6 libxau6 libxt6
  locales
Suggested packages:
  bzip2-doc
The following NEW packages will be installed:
  fontconfig-config libfontconfig1 libfreetype6 libxau6 libxt6
The following packages will be upgraded:
  bzip2 dialog locales
3 upgraded, 5 newly installed, 0 to remove and 26 not upgraded.
Need to get 5400 kB of archives.
After this operation, 2256 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://mirrors.kernel.org/debian/ jessie/main libfreetype6 armel 2.5.2-3+deb8u1 [411 kB]
Get:2 http://apt.readynas.com/packages/readynasos/ 6.6.0/main locales all 2.19-18+deb8u6.netgear1 [3944 kB]
Get:3 http://mirrors.kernel.org/debian/ jessie/main fontconfig-config all 2.11.0-6.3+deb8u1 [274 kB]
Get:4 http://mirrors.kernel.org/debian/ jessie/main libfontconfig1 armel 2.11.0-6.3+deb8u1 [314 kB]
Get:5 http://mirrors.kernel.org/debian/ jessie/main libxau6 armel 1:1.0.8-1 [20.0 kB]
Get:6 http://mirrors.kernel.org/debian/ jessie/main libxt6 armel 1:1.1.4-1+b1 [155 kB]
Get:7 http://mirrors.kernel.org/debian/ jessie/main bzip2 armel 1.0.6-7+b3 [46.6 kB]
Get:8 http://mirrors.kernel.org/debian/ jessie/main dialog armel 1.2-20140911-1 [237 kB]
Fetched 5400 kB in 4s (1198 kB/s)                              
debconf: delaying package configuration, since apt-utils is not installed
Selecting previously unselected package libfreetype6:armel.
(Reading database ... 14573 files and directories currently installed.)
Preparing to unpack .../libfreetype6_2.5.2-3+deb8u1_armel.deb ...
Unpacking libfreetype6:armel (2.5.2-3+deb8u1) ...
Selecting previously unselected package fontconfig-config.
Preparing to unpack .../fontconfig-config_2.11.0-6.3+deb8u1_all.deb ...
Unpacking fontconfig-config (2.11.0-6.3+deb8u1) ...
Selecting previously unselected package libfontconfig1:armel.
Preparing to unpack .../libfontconfig1_2.11.0-6.3+deb8u1_armel.deb ...
Unpacking libfontconfig1:armel (2.11.0-6.3+deb8u1) ...
Selecting previously unselected package libxau6:armel.
Preparing to unpack .../libxau6_1%3a1.0.8-1_armel.deb ...
Unpacking libxau6:armel (1:1.0.8-1) ...
Selecting previously unselected package libxt6:armel.
Preparing to unpack .../libxt6_1%3a1.1.4-1+b1_armel.deb ...
Unpacking libxt6:armel (1:1.1.4-1+b1) ...
Preparing to unpack .../bzip2_1.0.6-7+b3_armel.deb ...
Unpacking bzip2 (1.0.6-7+b3) over (1.0.6-4) ...
Preparing to unpack .../locales_2.19-18+deb8u6.netgear1_all.deb ...
Unpacking locales (2.19-18+deb8u6.netgear1) over (2.19-13.netgear1) ...
Preparing to unpack .../dialog_1.2-20140911-1_armel.deb ...
Unpacking dialog (1.2-20140911-1) over (1.1-20120215-2) ...
Setting up libfreetype6:armel (2.5.2-3+deb8u1) ...
Setting up fontconfig-config (2.11.0-6.3+deb8u1) ...
 
Configuration file '/etc/fonts/conf.d/README'
 ==> File on system created by you or by a script.
 ==> File also in package provided by package maintainer.
 ==> Using current old file as you requested.
 
Configuration file '/etc/fonts/fonts.conf'
 ==> File on system created by you or by a script.
 ==> File also in package provided by package maintainer.
 ==> Using current old file as you requested.
Setting up libfontconfig1:armel (2.11.0-6.3+deb8u1) ...
Setting up libxau6:armel (1:1.0.8-1) ...
Setting up libxt6:armel (1:1.1.4-1+b1) ...
Setting up bzip2 (1.0.6-7+b3) ...
Setting up locales (2.19-18+deb8u6.netgear1) ...
Generating locales (this might take a while)...
Generation complete.
Setting up dialog (1.2-20140911-1) ...
Processing triggers for libc-bin (2.19-18+deb8u6.netgear1) ...

mdgm-ntgr · ‎2016-10-05

That was after removing the source that shouldn't have been there and doing an

# apt-get update

I don't know whether forcing those packages to update via an

# apt-get -f install

was a good idea or not, but it's done. If you have problems you can always update your regular backup, do a factory default (wipes all data, settings, everything) to get a clean setup and restore your data from backup.

If you mess with things via SSH as you have done then things can break.

gigios · ‎2016-10-05

Thank you! I have tried to install python to check if the installation of new applications works fine, and I can confirm that now I'm able to install correctly the apps.

I don't have changed no one script/file in the NAS. I have only used, in the past, pyload as download manager but after I removed it (for incompatibility with the newer firmwares). I don't know if this operation has corrupted some files.

I have only tried to login with the SSH, and navigate in the directories, without change anything (for what I remember ). Probably unintentionally I have done something that has created the problem or tried some wrong scripts.

Thanks for the support and for the current solution, I hope it's the ultimate solution

mdgm-ntgr · ‎2016-10-05

Well I can see you tried installing Java using SSH. I can see clear evidence of this.

gigios · ‎2016-10-05

I don't remember. I need to ask to my son that plays with Minecraft if he has done some test on the NAS to install a Minecraft server or similar (he has done many of these changes on his laptop ).

Thanks again for the support