ReadyNAS Photos II account

[PierrevHeumen]

Can someone please give advice, i can not login to my account (ReadyNAS Photos II Account)

[BrianL2]

Hi PierrevHeumen,

Welcome to the community!
 

I suggest that you reset your ReadyNAS Photos II credentials on the Management screen -> Photographer Menu tab. Once done, try logging in again.

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team

[PierrevHeumen]

Hi Brian,

I wish i could but that options is greyed out, as you can see in the picture (in Dutch Fotograafmenu)

Kind regards

[BrianL2]

Hi PierrevHeumen,

Let me check if there's another way to reset your password. I will get back to you as soon as possible.

Kind regards,

BrianL
NETGEAR Community Team

[BrianL2]

Hi PierrevHeumen,

Can you confirm if you're able to configure or create the First Photographer account? Also, check if the ReadyNAS is connecting to the internet properly. Add 8.8.8.8 in your device' network card as DNS address.

Kind regards,

BrianL
NETGEAR Community Team

[PierrevHeumen]

Hi Brian,

I have already create the Account (last year) and i use this dns

And look at this picture

I really don't know where the fault is

Thx

Pierre

[BrianL2]

Hi PierrevHeumen,

Thanks for your feedback and for posting a screenshot . I am not that certain why the tab is greyed out. I may need to check this with my colleagues who can further assist you in fixing your password issue.

Kind regards,

BrianL
NETGEAR Community Team

[PierrevHeumen]

No answer back 😞

[mdgm-ntgr]

Do you still have this problem or is it resolved?

If it is not resolved:

Which model ReadyNAS is this with?
Which firmware?
Which version of the Photos II app?

[PierrevHeumen]

My problem is still not resolved

Model = ReadyNAS Ultra

Firmware = 4.2.30

Version Photos II V1.06

Thx

Pierre

[FramerV]

Hi PierrevHeumen,

Based on the description of the issue that you have provided, I may need to check this with others who can probably assist you and get back to you as soon as possible.

Thanks for your cooperation!

Regards,

[Stokstaart]

Well, same problem here (also from NL) Maybe it's a GEO thingy??

It's really poor to see moderators not giving any information as to how to resolve this issue, if you can't solve it please say so! Other Netgear users might be experiencing the same issues and they come here looking for answers!

@PierrevHeumen if you were able to resolve this issue please post your findings here!!

[PierrevHeumen]

I think those guys here from Netgear forget about my problem @Stokstaart that really sucks i tell you

[carlescsuk]

Hi, I have the same problem with my ReadyNas 102, I installed Photos2, and make the configuration, but when I will try to create a first user, the tab is grey and I can´t acces to the panel. I tryied to uninstall and reinstall again, try to restar router to conect correctly with outsite, restart the nas, factory settins on nas and install again and nothin, always the same.

Can any body help with that?, PierrevHeumen, did you fixed?,

Many thanks.

Kind Regards

ReadyNas RN102 firmware 6.7.1 + ReadyNas Photos 2 2.0.6

[PierrevHeumen]

I'am sorry to say but the Support from Netgear never send a reply to me about this problem, they suck big time #FAIL

[carlescsuk]

I have working Ready Photos II, I upgrade my hdd to have 2x2TB, and after that, I install app at time. I found that Photos II installing first, is working good, but if I install ReadyNas Surveillance, is not working at all. As wll I tried to install the PHPMyAdmin, PHP, PHPSysInfo for Readynas, Piwigo (a newer version I found on internet), and all give and error and couldn´t install, it´s mind that some applications can´t be together working on the same readynas?, where to find what apps can be working together, and what apps no?, I will not make a factory reset, because take 6 hours to syncing the disk, but any ideas will be appreciate. Thanks 

[EddyBE]

Unable to login in Photos 2.

Any password is rejected

Login = admin

[jak0lantash]

https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Photos-2-0-6-Error-when-sending-email/...