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Re: ReadyNAS Surveillance, Windows 10 Black Screen
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ReadyNAS Surveillance, Windows 10 Black Screen
Hi all. The cameras are working and my old WIN7 PC still connects fine and can view the cameras, as does my mobile phone app. However, neither IE, Chrome, Opera nor Firefox shows me anything on Win10. Logs in fine, but at the Live and Playback screen, I am greeted with black screen and no details...
Missing a setting somewhere to allow the download?
-G
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
No errors. Windows Defender is disabled.
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Sorry, just realised Win 10 comes with Edge, not IE11. But still, no browser is working. I tried connecting directly to the cameras and installed the Web Component, but that doesn't seem to install.
-G
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Actually, found IE 11 (kicks Edge off the system).
Looks like it might be working...trying to instal now.
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Edge and IE 11 are both on my windows 10 systems. I don't recall installing IE 11, I think it was just bundled into win10.
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Ok, can connect to individual cameras using IE 11. But the plugin in the Surveillance app is not installing it appears. Keeps wanting me to install C++ distributables (2005 or 2013, etc.) I have 2005, 2008, 2012, 2013, 2015 all installed.
-G
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Ok. Got replay working. But viewing the cameras on Live View is giving an error now: "This camera can not be connected because virtual memory overruns".
-G
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Ok... got Live View working by:
1) IE Compatibility mode.
2) Developer Tools
3) Set Document Mode to 11.
But it loses this everytime you close the browser.
Quicker way is pressing F12, then selecting the 11 on the drop down on the right side of the bar.
-G
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Hi @Brannor
That issue should be resolved by doing the following
Unchecking the option for Delete browsing history on exit
Perform the steps mentioned below and see if it helps.
a: Open Internet Explorer
b: Then click Tools > Internet Options
c: Then click the General tab
d: Uncheck the option " Delete browsing history on exit'
e: Click apply and then ok.
Let me know if this works
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
Morning.
That was already off. The IE11 debug console is constantly reporting a "ShowFps is undefined" error.
-G
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Re: ReadyNAS Surveillance, Windows 10 Black Screen
I can Playback in compatibility mode. But to Live View I need to go into developer mode and change the level to 11.
So not perfect, but a workaround exists.
-G
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