Readynas 314 (6.6.0) Cannot download application list

[Purplebubble]

Hi,

i can't install any existing apps, I get a message saying application list might be missing or obsolete.  I'm asked if I want to update the list but then I get Cannot download application list.

The Logitech app was the only one that was running but like a fool I stopped and tried to start it again, but not that won't launch, even though in still appears in the running apps section.

Everything else seems to be working fine and I've rebooted the system several times.  Just to test I started a sync to my dropbox account, which stated just fine, so I know internet access is working ok.

Any ideas as to what to try next?

Many thanks!

[mdgm-ntgr · Accepted solution]

Looks like the old LMS app and logitechmediaserver package that were installed was the problem. Removed it and then updated some packages (the system would have done this eventually anyway) that needed updating and the problem is now fixed.

[mdgm-ntgr]

What errors for APT do you see in the logs?

[Purplebubble]

Readynas 314 (6.6.0) 

Not sure what APT errors are (sorry!) but this is what's in the log...Bittorrent is just an example, same happens for all apps.

Sun Oct 23 2016 8:12:52		System: Cannot install application Automatic for Bittorrent.
Sun Oct 23 2016 8:12:06		System: Cannot install application Automatic for Bittorrent.
Sun Oct 23 2016 8:00:44		System: Cannot download application list. Please check your internet connection and try again later.
Sun Oct 23 2016 8:00:29		System: Cannot install application Automatic for Bittorrent.

[StephenB]

Try downloading the log zip file to your PC and look in apt-history.log

[Purplebubble]

Thanks for the hint!

This seems a common occurance in the log file..

Start-Date: 2016-10-22 12:48:52
Commandline: apt-get -y install --fix-broken
Upgrade: libc6-i386:amd64 (2.13-38+deb7u6, 2.19-18+deb8u6.netgear1)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2016-10-22 12:48:54

Start-Date: 2016-10-23 07:04:01
Commandline: apt-get -y install --fix-broken
Upgrade: libc6-i386:amd64 (2.13-38+deb7u6, 2.19-18+deb8u6.netgear1)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2016-10-23 07:04:03

Start-Date: 2016-10-23 07:05:56
Commandline: apt-get -y install --fix-broken
Upgrade: libc6-i386:amd64 (2.13-38+deb7u6, 2.19-18+deb8u6.netgear1)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2016-10-23 07:05:57

Does that help?

[mdgm-ntgr]

From what shows for APT in your systemd-journal.log it looks like the LMS app you have installed depends on an older version of a package with 6.6.0 needs to upgrade. This would explain what's needed.

[mdgm-ntgr · Accepted solution]

Looks like the old LMS app and logitechmediaserver package that were installed was the problem. Removed it and then updated some packages (the system would have done this eventually anyway) that needed updating and the problem is now fixed.

[Purplebubble]

Thanks mdgm, it's all working perfectly now.  You're a star!