× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Readynas Surveillance Data / Files - Where are they?

CmdrData
Aspirant

Readynas Surveillance Data / Files - Where are they?

I have a Readynas os6 with 6.2.4 firmware (both a 102 and 104) and cannot find the files / database for the Surveillance data.  Logging into the front-end (http) or CIFS, I can't see any folders or hidden files for the data.  Where are the files so I can do some clean-up and remove old data?  The NVR (readynas surveillance software) shows "firmware 1.1.1".  Thanks!

Message 1 of 4
BrianL2
NETGEAR Employee Retired

Re: Readynas Surveillance Data / Files - Where are they?

Hi CmdrData,

 

Files can be managed using the ReadyNAS Surveillance desktop app. You can get it here.

 


Kind regards,

 

BrianL
NETGEAR Community Team 

Message 2 of 4
wdrumheller
Aspirant

Re: Readynas Surveillance Data / Files - Where are they?

What he's trying to say, is that you can't access the files at all on your readynas, period.

 

The only (and best) way to get the files off of the server is to open up the playback and then find the video you want, play it, cue in and cue out, and then export that clip of video at high resolution.

 

I've done it countless times, but I can't find the files on my readynas without the playback server.

 

 

Message 3 of 4
sotrack
Luminary

Re: Readynas Surveillance Data / Files - Where are they?

/apps/surveillance/.VIDEODATA

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 3848 views
  • 0 kudos
  • 4 in conversation
Announcements