Hello, my RN 214 ( with 2x 3 GB, 2x 4GB ) crashed. In attachmend screenshot from web gui. Before crushed, device lost ip addres few times, and get "external" ip address. Additionaly device show error on screen do_exit+9ec when i wanted to turn off
The device is under warranty.
Below some logs:
Kernel: Jan 23 05:56:25 backUp kernel: BTRFS critical (device md126): unable to find logical 8959334973440 len 4096 Jan 23 05:56:27 backUp kernel: btrfs_printk: 1478 callbacks suppressed
Disk_info: Device: sdb Controller: 0 Channel: 1 Model: WDC WD30EFRX-68EUZN0 Serial: WD-WCC4N7JHJJJU Firmware: 82.00A82 Class: SATA RPM: 5400 Sectors: 5860533168 Pool: data PoolType: RAID 5 PoolState: 5 PoolHostId: 56734753 Health data ATA Error Count: 4 Reallocated Sectors: 0 Reallocation Events: 0 Spin Retry Count: 0 Current Pending Sector Count: 0 Uncorrectable Sector Count: 0 Temperature: 42 Start/Stop Count: 115 Power-On Hours: 33737 Power Cycle Count: 115 Load Cycle Count: 220
Model: RN214D43|ReadyNAS 214 Series 4- Bay (4x 3TB Desktop)
Did you do something to trigger a format of disk 4? For example, hot-insert a blank disk, or manually format the disk from the volume page?
Your disk_info appears to be on the wrong disk.
I'd power down the NAS, and test the disks in a Windows PC using Western Digital's lifeguard program. You can connect them with SATA, or with a USB adapter/dock. Label them by slot as you remove them.
If the disks pass the diags, then contact Netgear paid support (my.netgear.com). The warranty covers hardware (which could be the problem), but support would charge if it's a software issue (such as file system corruption, etc).
