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I lost my camera license when the ReadyNAS RN102 Device was reset

Cmk2022
Aspirant

I lost my camera license when the ReadyNAS RN102 Device was reset

I lost my camera license when the ReadyNAS RN102 Device was reset

I have the product serial number, can I use this to find the lost license?

Message 1 of 7

Accepted Solutions
Marc_V
NETGEAR Employee Retired

Re: I lost my camera license when the ReadyNAS RN102 Device was reset

@Cmk2022

 

Welcome to the Community!

 

We might be able to get license information from your NAS MAC Address, I have sent you a PM.

 

HTH

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Message 7 of 7

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StephenB
Guru

Re: I lost my camera license when the ReadyNAS RN102 Device was reset


@Cmk2022 wrote:

I lost my camera license when the ReadyNAS RN102 Device was reset

I have the product serial number, can I use this to find the lost license?


I'm tagging the mods ( @JeraldM and @Marc_V ) so they can follow up.

Message 2 of 7
Cmk2022
Aspirant

Re: I lost my camera license when the ReadyNAS RN102 Device was reset

If I can't get my license back, where can I buy it?

Message 3 of 7
Sandshark
Sensei

Re: I lost my camera license when the ReadyNAS RN102 Device was reset

It's been EoL for quite some time, so you can't buy a replacement license.

 

Personally, I use Blue Iris running on a PC and just have the NAS set up as the archival location so the drive on the PC can still remain smallish.

Message 4 of 7
StephenB
Guru

Re: I lost my camera license when the ReadyNAS RN102 Device was reset


@Sandshark wrote:

It's been EoL for quite some time, so you can't buy a replacement license.

 


@Cmk2022: True.  Still, the mods might be able to take care of this for you, so wait a bit longer.

 

Also, there were two different packages offered

  • ReadyNAS Surveillance
  • Milestone Arcus

Do you know which you had?

 

 

Message 5 of 7
Cmk2022
Aspirant

Re: I lost my camera license when the ReadyNAS RN102 Device was reset

ReadyNAS Surveillance.

Message 6 of 7
Marc_V
NETGEAR Employee Retired

Re: I lost my camera license when the ReadyNAS RN102 Device was reset

@Cmk2022

 

Welcome to the Community!

 

We might be able to get license information from your NAS MAC Address, I have sent you a PM.

 

HTH

Message 7 of 7
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