No confirmation mail when signing up for ReadyNAS photos

[willemwes]

I signed up for ReadyNAS photo's but I don't get the confirmation mail

I get the message: "Login Failed. You have not yet confirmed your account. Please click on the confirmation link sent to you by email."

I don't have a spam filter.

Please help.

[k_3po]

Please PM me the email ID you are trying to signup with.

/k-3po

[bmartone41]

I have not received the confirmation email either. I have tried to have it resent a number of times.

[k_3po]

bmartone41 wrote:
I have not received the confirmation email either. I have tried to have it resent a number of times.

The logs indicate the mail was sent. Any chance of a typo in the email id? I will send the link from my email id.

/k-3po

[bmartone41]

I wonder if it was blocked by my email server. I did receive the email from you however. Thank you very much, my account is now verified.

[sjo7]

😞 Same for me, I don't get the confirmation email either. Can you sort this out for me? Thanks

[k_3po]

sjo7 wrote:
😞 Same for me, I don't get the confirmation email either. Can you sort this out for me? Thanks

Could you send me a Private Message with the email id you used to signup?

Thanks
/k-3po

[refinch]

I also have not received confirmation email (after registering this morning, also after requesting resend twice within past 3 hours). Have checked spam filters and address I gave is corect. Can you help?

[k_3po]

refinch wrote:
I also have not received confirmation email (after registering this morning, also after requesting resend twice within past 3 hours). Have checked spam filters and address I gave is corect. Can you help?

Please send me a private message with the email id you used to register.

/k-3po

[refinch]

Thanks, confirmation email received

[dadido]

I have the same problem. Trying to sign up but I never receive any confirmation mail.

[minerva]

Can you send me the readynasphotos id you have signed up for ?

Have you checked if the confirmation email is gone into your Spam folder ?

[minerva]

I will re-sent the confirmation email to you. Can you PM me with your email ?

[dadido]

I got the confirmation mail now. Thanks

[vwmoose]

No confirmation email - tried three separate times with three separate email addresses.

Can you please help?

[nilesf]

I have the same issue. I see thta people here are resolving their issue, but no one is posting what was done to correct it.


Please advise,
Niles

[maggot1]

I am new to the readynas duo and tried to setup readynas photos. I am not getting the activation email...even though im using the same email address ive just registered with and recieved an activation email...go figure

[minerva]

Hi,

On successful installation of ReadyNAS Photo, you get two mails with following subject line:

- Confirmation: ReadyNAS Photos Signup : A link to complete your registration
- Getting started with ReadyNAS Photos : User details on your successful ReadyNAS Photos signup.

We understand that you have completed the above registration process and also got the user details. Now you are ready to login into the ReadyNAS photo application.

Tell us if our understanding differs from the scenario at your end and detail us on the scenario further.

-Minerva

[islandcreek]

I also registered successfully for ReadyNasPhoto yesterday; but have not yet received confirmation email. I think I have to click a link in confirmation-email to verify my account.

I have tried re-registering but get a message: "my email is already in system" or something like that.

any assistance will be appreciated.

Thanks!

[helmdr]

I am nlt getting my confirmation email either, I have tried two different logon ids, checked my spam etc. and nothing. I would like very much to use photos but cant

[maggot1]

hey, guess what?..............I still havent recieved conformation email

[islandcreek]

is there a MOD on this thread? does anyone from Netgear monitor this message board?

[minerva]

Hello All,

Sorry for the inconvenience caused. Confirmation email was not getting delivered to users who registered between 20th May to 24th May as the ReadyNAS mail server went down during this period.

We took a note of this and the problem has been fixed now, shortly all the registered users will be getting the confirmation email.

Thanks,
Minerva.

[minerva]

Hello All,

Can you please check and let us know, whether you have received confirmation emails or not. Do not forget to check in your 'spam'.

Thanks,
Minerva.

[islandcreek]

Minerva,

I still have not received mine. I checked the Spam folder also.

Thanks.