× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Problems downloading ReadyNAS Photos 2.0 RC1

james_mediaflee
Aspirant

Problems downloading ReadyNAS Photos 2.0 RC1

Hello, I'm having problems downloading the Windows version of ReadyNAS Photos 2.0 RC1 using the link in this post http://www.readynas.com/forum/viewtopic.php?f=58&t=28567.
Can anyone help please?

Thanks James
Message 1 of 21
mdgm-ntgr
NETGEAR Employee Retired

Re: Problems downloading ReadyNAS Photos 2.0 RC1

So since you're looking for Photos I software, I guess you have a NV+ v1 (How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2)?

http://www.readynas.com/downloads
NetGear wrote:

ReadyNAS Photos I Desktop Software

If you’ve enabled ReadyNAS Photos option in Frontview, you will need the ReadyNAS Photos Desktop software to export photos to the ReadyNAS from your PC, Mac, or Linux system. The link for this software is available from Frontview.


Welcome to the forum!
Message 2 of 21
james_mediaflee
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Hi mdgm,

Yes I have the NV+ v1 model.
I've managed to download the photos software via the Frontview link, but after installing it, it says it's version 1.1?? I was hoping to install version 2.0 so that I could organise my photo albums alphabetically.

Regards
Message 3 of 21
mdgm-ntgr
NETGEAR Employee Retired

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Considering that Photos I is being EOL'd (http://www.readynas.com/forum/viewtopic.php?f=58&t=60875), I guess they've pulled the non-production software
Message 4 of 21
james_mediaflee
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Yea, I feared this. Guess I'll just have to use what I've got.
Message 5 of 21
minerva
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Hello all,

We apologize for the inconvenience caused.

We have identified issues with downloading ReadyNAS Photos 2.0 RC1 and have fixed it.

Can you please try downloading the software ones again.

-Minerva.
Message 6 of 21
james_mediaflee
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Download link is now working. Thanks
Message 7 of 21
alistairburch
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Dear Sir

I get the following error from the Frontpage View link


The requested URL /cas/install/ReadyNASPhotosInstallerWithJava.exe was not found on this server.
Message 8 of 21
StephenB
Guru

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Photos II isn't available on a duo v1 anyway. Is that what you have? (if your firmware is 4.1.x you have a v1, 5.x.x is the v2).
Message 9 of 21
ReadySECURE
Apprentice

Re: Problems downloading ReadyNAS Photos 2.0 RC1

StephenB is correct. alistairburch, please check if your unit is v1 or v2. If it is v2, please update this post.
Message 10 of 21
alistairburch
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Dear Sir

RND2000v2.
Message 11 of 21
mdgm-ntgr
NETGEAR Employee Retired

Re: Problems downloading ReadyNAS Photos 2.0 RC1

What does How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2 indicate you have?

Some v1 units had a sticker on them with a "v2". Confusing I know but at that time NetGear presumably wasn't planning to release a new product called a Duo/NV+ v2.
Message 12 of 21
alistairburch
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

DEar Sir - mine says RND2000v2 on the unit - so I presume v2.
Message 13 of 21
alistairburch
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

The REady NAsS Frontview links to the following page

http://www.readynasphotos.com/cas/install/ReadyNASPhotosInstallerWithJava.exe
Message 14 of 21
StephenB
Guru

Re: Problems downloading ReadyNAS Photos 2.0 RC1

alistairburch wrote:
DEar Sir - mine says RND2000v2 on the unit - so I presume v2.
Don't presume, check using the link above. Regrettably you cannot trust the label on the unit.
Message 15 of 21
mdgm-ntgr
NETGEAR Employee Retired

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Only the v1 would link to that software as Photos II (the version of ReadyNAS Photos on the Duo v2) is completely managed via the web browser. So you must have a Duo (v1). Photos I (the version of ReadyNAS Photos installed on the Duo v1) is EOL'd.
Message 16 of 21
alistairburch
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Based on the LInk and the "soft" check and the "hard" check, I would appear to have the v1.
Message 17 of 21
alistairburch
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

So if I have v1 and Frontview has a link to ReadyNas photos that is EOLifed - have I been sold a dud?
Message 18 of 21
StephenB
Guru

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Not sure its a "dud" exactly. It has a lot of features that are still missing on the duo v2 - though it is slower, and as you point out, it doesn't support the new Readynas photos 2.

If you exchange it, the models to look at are the ultra/ultra plus/pro 2 and the duo v2. I like the ultra/ultra plus/pro lines myself.
Message 19 of 21
nolesrb
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

I have version Firmware 4.1.8. From what I am reading, that means that I cannot use the Photo functionality. Is there another way I can use this device to share photos with family members that are not close by?
Message 20 of 21
pit78
Aspirant

Re: Problems downloading ReadyNAS Photos 2.0 RC1

Sorry I don't know if Im right on this topic but I couldn't find a better matching.
Accidentally I deleted Photos from my RND2000 and am desperate to find one to download.
Can anyone please help me?
Thank you so much in advance :worship:
Message 21 of 21
Discussion stats
  • 20 replies
  • 9505 views
  • 0 kudos
  • 8 in conversation
Announcements