Re: ReadyNAS NV+ Stuck on booting

MPF_SR · ‎2023-01-09

Let me start by saying that I’ve done a poor job of backing up my system, I'm trying to get the system up so that I can at least get some of my files off of there.

After a power supply failure on my NV+ (RND4000) the system did a quota check on bootup, than got stuck on booting up. I've got 4/2 TB drives in there I've taken one out at a time and tried to get it to boot but it's still stuck on booting.

When the NAS is starting to boot it does show up in the radar software until it hits the booting part and then it this disappears from the radar software.

I have tried to skip volume check, with the same results, hung on booting.

I've pulled out the drives and put in a spare drive to test the NAS. It booted and initialized the drive and everything works fine so there's nothing wrong with the NAS.

I know about Tech support mode but haven’t work with any Linux operating system for more than a dozen years.

I’ve read through numerous threads on the community page. I'm able to telnet into the spare drive with the commands that I've picked up reading all the different threads.

I'm to the point now that I can see the files that I would like to back up but I can't figure out how I would get them of the drive.

I’ve tested all the drive using the manufacturer's software they all tested good.

So I'm looking for some help on how I would do that. There can’t be more that 2 gb of data that I like to retrieve.

ReadyNAS NV+

RAIDair 4.1.16

StephenB · ‎2023-01-09

Do you have a suitable USB drive that you can mount? (perhaps a thumb drive)?

MPF_SR · ‎2023-01-09

I stand corrected, I have about a 1TB to backup and I do have a 1 TB ssd drive

StephenB · ‎2023-01-10

@MPF_SR wrote:

I stand corrected, I have about a 1TB to backup and I do have a 1 TB ssd drive

You won't get anything close to SSD speeds, but you can connect the drive to the NAS USB port.

How is it formatted?

MPF_SR · ‎2023-01-10

It's a NVMe drive, it can be formatted.

StephenB · ‎2023-01-10

@MPF_SR wrote:

It's a NVMe drive, it can be formatted.

If the files on the NV+ are small enough, then I suggest FAT32.

NTFS would work no matter how large the files are, but it will much much slower on the NV+.

MPF_SR · ‎2023-01-11

StephenB thanks you for your help.

I'm getting the following message when trying to shutdown -r now:

init: /dev/initctl: No such file or directory, so I'm using the reboot command.

I'm having trouble initializing the flash drive , I have only tried the front usb port, but I don't see it in Fdisk.

StephenB · ‎2023-01-11

@MPF_SR wrote:

I'm having trouble initializing the flash drive , I have only tried the front usb port, but I don't see it in Fdisk.

Have you tried formatting it in a PC, and then just mounting it from ssh?

MPF_SR · ‎2023-01-11

I'm sorry, I know these are very basic questions but it's been over 17 years since I worked with Linux, do I use SSH like Telnet?

Is there a process that I need to start on the ReadyNAS, as I've tried using SSH and it doesn't connect.

Also tonight when I started support mode the vgscan command not found but it worked last night

Best regards

StephenB · ‎2023-01-11

@MPF_SR wrote:
Is there a process that I need to start on the ReadyNAS, as I've tried using SSH and it doesn't connect.

There is an add-on you need to install - the first one here:

https://kb.netgear.com/24546/Add-ons-for-RAIDiator-4-1-3-Sparc

@MPF_SR wrote:

do I use SSH like Telnet?

Yes, but log in as root, and use the NAS admin password.

@MPF_SR wrote:

Also tonight when I started support mode the vgscan command not found but it worked last night

Did you chroot?

MPF_SR · ‎2023-01-12

Thank you for the continued assistance,

For the vgscan command - I did chroot

Since this is my test drive I ran the following
vgchange which worked
I will try to add the SSH tonight

Message 10 of 10

MPF_SR · ‎2023-01-12

I finally placed my orginal drives back in.

Here's the log file, I know that i need to free up some space.

Should I truncate both the kern.log and syslog?

7.5M /var/log/frontview
767M /var/log/kern.log
16k /var/log/ksymoops
14M /var/log/messages
0 /var/log/netatalk.log.old
16k /var/log/ntpstats
16k /var/log/raidiator_version
400k /var/log/samba
0 /var/log/slimserver.log
16k /var/log/squeezecenter
769M /var/log/syslog
16k /var/log/user.log
1.6G total

Best regards

StephenB · ‎2023-01-13

@MPF_SR wrote:
Here's the log file, I know that i need to free up some space.

Should I truncate both the kern.log and syslog?

Yes, I recommend doing that - you need the OS partition space.

MPF_SR · ‎2023-01-22

Thank you StephenB for your assistance.

After reading through a lot of the small issues in the community, many of us can't figure out how to mount the USB to be able to copy.

To resolve my issue I cloned the drives and I did an OS reinstall.

I am backing up the data and working on a better DR plan.

StephenB · ‎2023-01-22

@MPF_SR wrote:

I am backing up the data and working on a better DR plan.

Definitely a better path than dealing with recovery in tech support mode.

MPF_SR · ‎2023-01-22

Thanks again, StephenB.

Would the 4 to 6 upgrade work on the NV+?

StephenB · ‎2023-01-22

@MPF_SR wrote:

Would the 4 to 6 upgrade work on the NV+?

No, it can only be done with Ultras and Pros running OS 4.2. (Not NVX, even though they also run 4.2).