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Re: ReadyNAS Photo - No confirmation/activation email sent

iso
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Aspirant

ReadyNAS Photo - No confirmation/activation email sent

Hi
Today I thought I would try out the ReadyNAS Photo addon. Problem is the first username I signed up with never received an activation email. When I tried sign again with the same username it refused to allow. I can't find an email address to send the details to so that this can be resolved as I want to keep that username. Please can someone either tell me who to contact or trigger the ReadyNAS Photo service to send out the activation email. 😞

Many thanks in advance.
KT
Message 1 of 10
minerva
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Re: ReadyNAS Photo - No confirmation/activation email sent

Currently I don't see any issues with emails. Hope you have received the confirmation email. In case you haven't , could you let me know the email address that you have tried to signup with?
Message 2 of 10
iso
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Aspirant

Re: ReadyNAS Photo - No confirmation/activation email sent

The email address was netgear@tubig.co.uk but the ID was Kuya.Tubig
Message 3 of 10
elmstock
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Re: ReadyNAS Photo - No confirmation/activation email sent

Hi, i am currently having the same problem. I tried with 2 different usernames and 2 different email addresses. Each time everything works - but I don't get an activation email. I have checked spam filters etc. Does anyone have any ideas?
Message 4 of 10
Nikel
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Re: ReadyNAS Photo - No confirmation/activation email sent

Same problem.
Message 5 of 10
minerva
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Re: ReadyNAS Photo - No confirmation/activation email sent

Currently we are facing some issues with ReadyNAS Mailserver,which we are trying to fix.We will be updating you soon on this.We apologize for the inconvenience caused.

-Minerva.
Message 6 of 10
rocket446
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Re: ReadyNAS Photo - No confirmation/activation email sent

Same problem me too! please could you help me?
Message 7 of 10
earnal
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Re: ReadyNAS Photo - No confirmation/activation email sent

Same problem. Help welcome.
Message 8 of 10
RedDRagonTaff
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Re: ReadyNAS Photo - No confirmation/activation email sent

Hi minerva,

What's the status of the issues with your ReadyNAS Mailserver? Is this resolved now?

Best regards
Message 9 of 10
giga_dude
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Re: ReadyNAS Photo - No confirmation/activation email sent

Cool to hear that you are working on the mail server....cant wait for it to be resolved 🙂
Message 10 of 10
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