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Re: What do the Replicate Error Codes mean?

griffmiester
Aspirant

What do the Replicate Error Codes mean?

Hi,

I just noticed today that the Replicate Service for my work's backup has failed for the last few days.

The first one that failed had the following info

Log:
Job updated from server
Starting backup job "brt-backup"
Replicate addon version: 1.0.7 build R1
Locking target folder: /c/brt-backup
Resume source is "/c/brt-backup/2011-08-29 03-30/data"
p2p connect to BRTRFS in 293957 network
Unable to connect to BRTRFS
Connect error code: -50

Rotate backups (10)
Rotation marker is "2011-08-20 03-30"
Unlock target folder: /c/brt-backup
Job finished


Files:null

Summary:null


All the following ones were the same as this.

Log:
Job updated from server
Starting backup job "brt-backup"
Replicate addon version: 1.0.7 build R1
Locking target folder: /c/brt-backup
Resume source is "/c/brt-backup/2011-09-03 03-30 (failed)/data"
p2p connect to BRTRFS in 293957 network
Restart p2p service
p2p connect to BRTRFS in 293957 network
Unable to connect to BRTRFS
Connect error code: -51

Please check device is online and that the Replicate service is running.
Rotate backups (10)
Rotation marker is "2011-08-25 03-30 (failed)"
Unlock target folder: /c/brt-backup
Job finished


Files:null

Summary:null


My first question would be, what do the error codes mean, as I can't find any information that lists what any of the error codes mean with a Replicate Backup.

Also, how do I fix the issue? I've manually tried running the backup session (and it's attempting it right now) and it currently seems to be working.

I also thought it might be useful to have a list of what the Error Codes actually represent (even if they mean contact support), so you have some idea of what to do.

Thanks,
Message 1 of 6
WalterW1
Aspirant

Re: What do the Replicate Error Codes mean?

Hi Griffmiester
Sorry I can't help. Testing and getting the same Connect error code: -51 and no clue. Did you find a solution yourself
Message 2 of 6
WalterW1
Aspirant

Re: What do the Replicate Error Codes mean?

Did you find a solution yourself as I see nobody replied?
Are you satisified with Replicate? It looks so nice on paper but appears to be more complex than it looks, right?
Walter
Message 3 of 6
griffmiester
Aspirant

Re: What do the Replicate Error Codes mean?

No, I've never had any resolution about what the error codes mean.
However, the Support that I've received using https://remote.readynas.com/emailer.jsp has been excellent
Message 4 of 6
ianverhulp
Aspirant

Re: What do the Replicate Error Codes mean?

Hi

We are having the same issue - did you manage to resolve the issue on your side?
Message 5 of 6
cwebster0801
Aspirant

Re: What do the Replicate Error Codes mean?

Not sure what the error codes mean, but I had to go through support to get the problem corrected with the -51 error. In my case they got in and verified ALL of my units (Source and Target) were on the same Radiator version. Then we made sure that I had the same version of the replicate software on them and also uninstalled the ReadyNAS Remote addon and reinstalled it.

After all of that they also did a restart of the p2p service. (Manage ReadyNas Replicate-->Advanced Settings-->Restart p2p). We did this on BOTH units and then we kicked off the same job again and it appeared to work.

If you have speed issues on the first initial sync (I am doing ours on the LAN before we send the Target off-site). You can disable compression by unchecking it on the backup configuration. That will make the initial sync MUCH faster. Be careful though, because it can kill your bandwidth if you leave it that way after you start the off-site replication (unless you have a big enough pipe).

Just what I have learned so far. I have had to restart the p2p service a few times because it started to fail now. I am not sure if it hangs or what, but give this a try and see if it helps. Worked for me.
Message 6 of 6
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