Re: need help getting started, connect error code 51

WalterW1 · ‎2012-01-20

We are evaluating ReadyNAS Replicate but can't get it to work.
A consultant of mine suggests trying Rsync for NAS-to-NAS Backups instead. Anyone has compared both and good arguments for a clear preference?
Before giving up on Replicate, who can see the problem in the logs we get:
"[2012-01-17 16:35:32] [Error] Unable to connect to NasBackup
[2012-01-17 16:35:32] [Error] Connect error code: -51
[2012-01-17 16:35:32] [Error] Please check device is online and that the Replicate service is running."
Yes, bot devices are online and Replicate service is running. Both are in the same LAN as it's the first test. What are we overlooking?
The "source" device is nearly full, I assume this is not a potential cause?
Thanks in advance,
WalterW

Complete log of a failed job:

[2012-01-17 16:34:45] [Info] Starting backup job "Data Backup [2012-01-17 03:38 PM]"
[2012-01-17 16:34:45] [Info] Replicate addon version: 1.1.2 build R1
[2012-01-17 16:34:45] [Info] Locking target folder: /c/backup/Data Backup [2012-01-17 03:38 PM]
[2012-01-17 16:34:46] [Info] Resume source is "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data"
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-sql2k8" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-sql2k8/temp" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-sql2k8/prev" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-sql2k8/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-backup01" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-backup01/temp" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-backup01/prev" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/srv-backup01/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/pst-export" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/pst-export/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/iPod Photo Cache" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/iLifeShared" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Thumbnails" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Previews" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Originals" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Modified" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Masters" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Database" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Data.noindex" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Data" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Contents" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Backup" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Auto Import" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/Attachments" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/iPhoto Library/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/WindowsImageBackup" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/WindowsImageBackup/SPARE-IMAC-ori" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/WindowsImageBackup/SPARE-IMAC" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers/srv-web01" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers/srv-sql2k8.e-globalcom.local" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers/srv-exch01.e-globalcom.local" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers/srv-dc01" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers/fusion-srv-sql2k8.e-globalcom.local" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/VirtualServers/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/Temporary Items" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/Temporary Items/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC-ORI" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC-ORI/Backup Set 2011-12-23 170006" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC/Backup Set 2011-12-17 203504" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC/Backup Set 2011-12-17 115745" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC/Backup Set 2011-12-17 025204" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE-IMAC/Backup Set 2011-12-02 153526" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/SPARE" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/Network Trash Folder" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/Network Trash Folder/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/.AppleDouble" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/.AppleDesktop" not found
[2012-01-17 16:34:46] [Warning] Backup item "/c/backup/Data Backup [2012-01-17 03:38 PM]/2012-01-17 16-13 (failed)/data/c/backup/.AppleDB" not found
[2012-01-17 16:34:48] [Info] p2p connect to NasBackup in 483934 network
[2012-01-17 16:35:00] [Warning] Restart p2p service
[2012-01-17 16:35:19] [Info] p2p connect to NasBackup in 483934 network
[2012-01-17 16:35:32] [Error] Unable to connect to NasBackup
[2012-01-17 16:35:32] [Error] Connect error code: -51
[2012-01-17 16:35:32] [Error] Please check device is online and that the Replicate service is running.
[2012-01-17 16:35:32] [Info] Rotate backups (14)
[2012-01-17 16:35:32] [Info] Unlock target folder: /c/backup/Data Backup [2012-01-17 03:38 PM]
[2012-01-17 16:35:32] [Info] Job finished

WalterW1 · ‎2012-01-24

Nobody? Please, I need reliable offsite backups of my ReadyNAS.

wdrumheller · ‎2012-11-06

Did you ever get this figured out?

jonas914 · ‎2012-11-12

When mine started to do that, I got this from support:

Can you update your NAS units to the latest Replicate add-on? You can
download it from http://www.replicate.readynas.com and there is a link on
the right side. Then go to frontview on each unit and system -> update
and choose the local update tab and upload it.

It worked for me that time.