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problem when I try ti register to readynas replicate

lchapuis
Aspirant

problem when I try ti register to readynas replicate

hello,

I've installed some Replicate addon and no problem but here I've errors with one of my customer.

He has 2 desktop nas with last firmware and last remote, replicate addon.

The remote account works and I can validate the device registration withtout a licence key but if try to register to readynas replicate in account information (with remote id and password) I've this message :

readynas replicate could not register "xxxx" user. Please check username and password. If the readynasis behind an http proxy, please make sure you have entered correct proxy server settings.


If I try to use licence key, I've this message :

Unable to register licence : licence key of "no expiry" has been registered and cannot register with any more keys.


I've tried reset to factory and reinstall remote addon and replicate addon and it's same thing

an idea?


thx

Laurent
Message 1 of 5
khopper
Aspirant

Re: problem when I try ti register to readynas replicate

Hi Ichapuis. I've just logged the same issue - didn't see your post till after I had done mine. Not very hopeful that no-one has come up with any solutions. Did you happen to get this going?

I have been trying to do it on the Trial basis. One of my devices registered perfectly, and I can see it when I logon to the Replicate console. But the other device won't work - the Trial licence period it comes up with is less than 45 days, and has an expiration date in the past! Also get the check username/password error you get.

Appreciate any ideas you can offer. Thanks, Kent
Message 2 of 5
PhysicsTeacher
Aspirant

Re: problem when I try ti register to readynas replicate

I am also receiving the error "Unable to register license: License key of "No expiry" has been registered and cannot register with any more keys."

I emailed ReadyNAS support and received no reply. Is this typical? I notice that there has been no ReadyNAS reply to this thread.
Message 3 of 5
chirpa
Luminary

Re: problem when I try ti register to readynas replicate

NETGEAR hardly visits this forum anymore. You can try using the contact form here: https://remote.readynas.com/emailer.jsp
Message 4 of 5
boy412
Aspirant

Re: problem when I try ti register to readynas replicate

I am experiencing this problem as well and so far have not discovered a solution. I will post back here if I learn anything new. Did anyone else in this thread find an answer?
Message 5 of 5
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