Disk scrubbing skipped due to degraded OS volume. [Volume C]

[DCN]

I'm Getting this error lately and am wondering if there is any thing I can do? Everything indicates the Volumes, Array, Disk and Chassis are healthy, but it still wont scrub.

I don't have a support contract and the device is out of warranty, so I can't call support.

Mdstat.log....

Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
md2 : active raid6 sda3[0] sdl3[12] sdk3[10] sdj3[9] sdi3[8] sdh3[7] sdg3[6] sdf3[5] sde3[4] sdd3[3] sdc3[2] sdb3[1]
      19487927040 blocks super 1.2 level 6, 64k chunk, algorithm 2 [12/12] [UUUUUUUUUUUU]
      
md1 : active raid6 sda2[0] sdl2[12] sdk2[10] sdj2[9] sdi2[8] sdh2[7] sdg2[6] sdf2[5] sde2[4] sdd2[3] sdc2[2] sdb2[1]
      5242240 blocks super 1.2 level 6, 64k chunk, algorithm 2 [12/12] [UUUUUUUUUUUU]
      
md0 : active raid1 sda1[0] sdl1[12] sdk1[10] sdj1[9](F) sdi1[8] sdh1[7] sdg1[6] sdf1[5](F) sde1[4] sdd1[3] sdc1[2] sdb1[1]
      4193268 blocks super 1.2 [12/10] [UUUUU_UUU_UU]
      
unused devices: <none>

Any Ideas?

[StephenB]

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@DCN wrote:

I don't have a support contract and the device is out of warranty, so I can't call support.

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If you purchased new, then you should still be able to call them - ask for per-incident support.

What firmware are you running?

md0 shows two failed devices - sdj1[9](F) ... sdf1[5](F)  That should be the OS partition, and it is RAID-1 with lots of mirrors so it shouldn't be degraded.  But it might be related to your problem.  Maybe take a closer look at sdj and sdf (SMART stats, etc).

[DCN]

Running RAIDiator 4.2.28 - nothing amiss in the logs for SDF or SDJ - it is odd that they have dropped out of the RAID1 for md0 though.

I can't find an actual number to call believe it or not, the support webpage is Kafkaesque  to say the least. 🙂 Any Hints os to where to find a number?

[mdgm-ntgr]

If you have a current support contract you'd be able to call. Your NAS was purchased over 90 days ago so the included basic phone support ran out a long, long while ago.