× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Get HDD Details

PIT81PC
Aspirant

Get HDD Details

Hi. I'm running an older version of the ReadyNAS Duo (Firmware is RAIDiator 5.3.5, it's an old NAS) and one of the hard drives has failed. I'm trying to use the Web login to get the specific details of the hard drive so i can get a replacement. I've checked through everything and i cannot find anywhere that will give me specific make and model details of the hard drive. I rather not pull it out to check as the only person who can get physical access to it might not pull the right one out. Is there anywhere that i can get this information or do i have no choice but to put out the disk (hopefully the right one) and check it that way? Thanks 

Model: ReadyNASRND2210v2|ReadyNAS Duo v2 2TB (2 X 1TB Desktop)
Message 1 of 3
mdgm-ntgr
NETGEAR Employee Retired

Re: Get HDD Details

If you download the logs the details of the old disk should show e.g. in old disk_smart logs.


The logs should indicate which disk has failed.

Message 2 of 3
PIT81PC
Aspirant

Re: Get HDD Details

Yes that worked perfectly!

Thank you so much for your help

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 749 views
  • 0 kudos
  • 2 in conversation
Announcements