RN104 Unable to access admin page - Firmware 6.7.5

[mallisette]

After firmware 6.7.5 upgrade from 6.7.4, the admin page won't load.

I just get ReadyNas Admin page is offline after the loading bar.

Have tried various browsers and Mac and Windows all the same.

A cold boot won't fix it.

I can still login and RAIDar can see it.

Host name is just LAL

TIA

Mike

[mallisette · Accepted solution]

After 6.8.0 install and reboot - still no joy, but after a power down (goes off from Midnight until 6am) it's accessable this morning.

Thanks for everyones help.

Mike

[StephenB]

Does https://nas-ip-address/fwbroker respond (using the real IP address of course)?

[mallisette]

Yes it does:-

Firmware Updater

This tool can update your system's firmware.
It is intended to run from the main user interface, but it is possible to use it directly from here.

Current Version:	6.7.5
Remote Version:	6.7.5
Image Size:	66678784
Release Notes:	https://kb.netgear.com/000038857/ReadyNAS-OS-6-Software-Version-6-7-5

Or choose a local file to upload:
(this process can take several minutes, so please be patient)

[StephenB]

Good.

Some users have gotten admin access back by over-installing 6.7.5 manually from this page.  

Some others reported no success with overinstalling, but they did get access back by installing 6.8.0 beta.

Either way, don't try to install the zip file manually - extract the image from the zip, and select that.

[mallisette]

Fresh download and install not working for me - happy to try the 6.8.0 beta, where can I download that from?

[StephenB]

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@mallisette wrote:

happy to try the 6.8.0 beta, where can I download that from?

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You'll find it here: https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-8-0-T54-Beta-2/td-p/1307856

[mallisette · Accepted solution]

After 6.8.0 install and reboot - still no joy, but after a power down (goes off from Midnight until 6am) it's accessable this morning.

Thanks for everyones help.

Mike