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RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

gn00347026
Guide

RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Dear All

 

just did a firmware upgrade (6.8.0 to 6.9.1) on my RN516, the SMB Service cannot start ...

 

user journalctl -f , i get the following result.!

 

Dec 19 11:00:55 myNAS readynasd[6725]: Protocol 'cifs' is reloaded
Dec 19 11:00:55 myNAS systemd[1]: Starting Samba SMB Daemon...
Dec 19 11:00:55 myNAS systemd[1]: Started WSD/LLMNR Discovery/Name Service Daemon.
Dec 19 11:00:55 myNAS wsdd2[21610]: starting.
Dec 19 11:00:55 myNAS systemd[1]: Starting Samba NMB Daemon...
Dec 19 11:00:55 myNAS systemd[1]: nmb.service: Control process exited, code=exited status=1
Dec 19 11:00:55 myNAS systemd[1]: Failed to start Samba NMB Daemon.
Dec 19 11:00:55 myNAS systemd[1]: nmb.service: Unit entered failed state.
Dec 19 11:00:55 myNAS systemd[1]: nmb.service: Failed with result 'exit-code'.
Dec 19 11:00:55 myNAS systemd[1]: smb.service: Main process exited, code=exited, status=1/FAILURE
Dec 19 11:00:55 myNAS systemd[1]: Failed to start Samba SMB Daemon.
Dec 19 11:00:55 myNAS systemd[1]: smb.service: Unit entered failed state.
Dec 19 11:00:55 myNAS systemd[1]: smb.service: Failed with result 'exit-code'.
Dec 19 11:00:55 myNAS systemd[1]: Stopping WSD/LLMNR Discovery/Name Service Daemon...
Dec 19 11:00:55 myNAS wsdd2[21610]: Terminated received.
Dec 19 11:00:55 myNAS wsdd2[21610]: cannot read netbios name from testparm
Dec 19 11:00:55 myNAS wsdd2[21610]: Terminated received.
Dec 19 11:00:55 myNAS wsdd2[21610]: cannot read netbios name from testparm
Dec 19 11:00:55 myNAS wsdd2[21610]: terminating.

 

Thanks !!

Model: RN51600|ReadyNAS 516 6-Bay
Message 1 of 8

Accepted Solutions
gn00347026
Guide

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Thanks Stephen and MDGM!

 

Here're all my apps which are installed from NETGEAR Apps. (LogAnalyzer, osticket, phpmyadmin, sugarcrm and SMB Plus)

I found that some sub-folders which is  under "/var/" and "/ " ,the ownership became guest guest ...!! Maybe that is the cause and make the SMB service cannot startup!

But i may wonder, i just did a firmware upgrade, why /how can they change the ownership of the folders with above applications as all are downloaded from NETGEAR Apps.

Can anyone advise how to prevent next time?

I've 6TB data, honestly it is quit hard to do a full backup and i got 3 iscsi target as well.!

 

 

 

 

 

 

 

 

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Message 7 of 8

All Replies
mdgm-ntgr
NETGEAR Employee Retired

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

What does the ownership of directories look like on your root volume?

Message 2 of 8
gn00347026
Guide

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Dear MDGM

 

 

Message 3 of 8
mdgm-ntgr
NETGEAR Employee Retired

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Sounds like you may have installed an app that messed up the ownership of some directories.

Message 4 of 8
gn00347026
Guide

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Since only SMB service cannot startup . can i use chown -R to grant the "root" permission back to the SMB service folder ..etc .. ?

Message 5 of 8
StephenB
Guru

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start


@gn00347026 wrote:

Since only SMB service cannot startup . can i use chown -R to grant the "root" permission back to the SMB service folder ..etc .. ?


Unfortunately not all of the files are owned by root.  Some are owned by admin.

Message 6 of 8
gn00347026
Guide

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Thanks Stephen and MDGM!

 

Here're all my apps which are installed from NETGEAR Apps. (LogAnalyzer, osticket, phpmyadmin, sugarcrm and SMB Plus)

I found that some sub-folders which is  under "/var/" and "/ " ,the ownership became guest guest ...!! Maybe that is the cause and make the SMB service cannot startup!

But i may wonder, i just did a firmware upgrade, why /how can they change the ownership of the folders with above applications as all are downloaded from NETGEAR Apps.

Can anyone advise how to prevent next time?

I've 6TB data, honestly it is quit hard to do a full backup and i got 3 iscsi target as well.!

 

 

 

 

 

 

 

 

Message 7 of 8
gn00347026
Guide

Re: RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Thanks all ~ . I will backup the data during the holiday~ merry christmas to all of you~ Smiley Very Happy

Message 8 of 8
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