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I finally got the replacement HGST drive, and the syncing started and no issues. THe sync will take awhile, but i received a bad hard drive.
*I will not purchase another HGST drive. I purchased the drive on Amazon, but sold by overstockus. HGST will not cover the Warranty and says I must go through overstockus. I cannot call anyone at overstockus, as I can only fill out the RMA and mail off the hard drive. In about 1 week I get an email that the replacment drive has been shipped....but takes another week to arrive. Can anyone see the issue? Even worse in my case, the first hard drive I received was bad, good thing I was in Raid 6 and no other hard drive crashed.
You could download the log zip file, and see if you find any useful errors.
For instance, see if smart_history.log has an entry with the right serial number. Also, you might look in rn_expand.log.
If you can test the disk in a Windows PC with the vendor diag, that might also help isolate this. I believe Western Digital's Lifeguard software supports their HGST line.
The hard drive has shown up, and the alert that came up showed the correct SN, but in a few minutes the hard drive is removed by the NAS.
I will make a trip back to the colo and remove the drive and test it. If the drive is bad, I will return for a new one. (which unfortuanly for me, these HGST drivers were purchased on Amazon (seller was overstock), so I have to mail it to overstock (about 5 days), then wait for a replacment (5 days).....I will update this post after I get and test the drive.
I finally got the replacement HGST drive, and the syncing started and no issues. THe sync will take awhile, but i received a bad hard drive.
*I will not purchase another HGST drive. I purchased the drive on Amazon, but sold by overstockus. HGST will not cover the Warranty and says I must go through overstockus. I cannot call anyone at overstockus, as I can only fill out the RMA and mail off the hard drive. In about 1 week I get an email that the replacment drive has been shipped....but takes another week to arrive. Can anyone see the issue? Even worse in my case, the first hard drive I received was bad, good thing I was in Raid 6 and no other hard drive crashed.
