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Re: commit failed error 1013030001 when creating a new share

komm_it
Guide

commit failed error 1013030001 when creating a new share

I have upgrade a RAID1 volume capacity from 2 x 4TB to 2 x 6TB in a RN316

I have created a the new RAID1 volume (2 x 6TB) and now want to create a sharefolder in order to copy back the data on the new volume

The disk array is lit green but I get an error "1013030001 Commit failed" when I try to create a folder on the volume

The other Volumes (also RAID1) are working fine.

Does anyone have an idea what this error number means and how to solve the problem?

Thanks

 

Message 1 of 9

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JennC
NETGEAR Employee Retired

Re: commit failed error 1013030001 when creating a new share

Hello komm_it,

 

It may be best you contact support center for this. I did try this on our own unit and was able to create shares on 3 different volumes with no problem.

 

Regards,

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Message 8 of 9

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JennC
NETGEAR Employee Retired

Re: commit failed error 1013030001 when creating a new share

Hello komm_it,

 

What's the status of the 2nd volume? What does it say under Volumes?

 

Regards,

Message 2 of 9
komm_it
Guide

Re: commit failed error 1013030001 when creating a new share

Hello JennC,

Here a screenshot of the volumes.

ARRAY_2 is the volume where I can't create share folder and giving the error 1013030001

The other 2 volumes (DISK_2 and DISK_3) are working fine and I can create new folders on them.

 

Regards

 

Volumes.png

Message 3 of 9
JennC
NETGEAR Employee Retired

Re: commit failed error 1013030001 when creating a new share

Hello komm_it,

 

Is this the last volume you created or the 2nd?

 

Since I believe this volume ARRAY_2 is still empty, have you tried destroying its volume and creating a new one? What's the FW version, by the way?

 

Regards,

Message 4 of 9
komm_it
Guide

Re: commit failed error 1013030001 when creating a new share

Hello JennC

 

ARRAY_2 is the last Volume I created. 

DISK_2 and DISK_3 were created long ago.

 

No I haven't try to destroy the volume and recreate it since I've just created it. But pehaps something went wrong…

I'm going to destroy the Volume and create a new one as you suggest.

I'll let you know the result…

 

FW is 6.4.1. I wanted to recreate the volume and copy the data back before upgrading to 6.4.2

I will upgrade to 6.4.2 as well after the volume is destroyed

 

Thanks

 

Regards

Message 5 of 9
BrianL2
NETGEAR Employee Retired

Re: commit failed error 1013030001 when creating a new share

Hi komm_it,

 

Just let us know what happens then. Hopefully, my colleagues suggestion will do it.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 6 of 9
komm_it
Guide

Re: commit failed error 1013030001 when creating a new share

Hello BrianL,

 

Unfortunately, destroying and recreating the volume "ARRAY_2" didn't help.

I still get an error 1013030001 when creating a share…

 

Any suggestion?

 

Regards

Message 7 of 9
JennC
NETGEAR Employee Retired

Re: commit failed error 1013030001 when creating a new share

Hello komm_it,

 

It may be best you contact support center for this. I did try this on our own unit and was able to create shares on 3 different volumes with no problem.

 

Regards,

Message 8 of 9
komm_it
Guide

Re: commit failed error 1013030001 when creating a new share

Hello BrianL

Okay thanks for you help. I'll contact support later and post back if any success in solving the problem.

Regards
Message 9 of 9
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