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Forum Discussion
Can't connect to FVS318N L2TP VPN with Windows client - Error 789_case # 25689768
I have a FVS318N that has been in place for a couple of years. Recently I was asked by a couple of employees to enable VPN access. So I figured I would play with it and see what my options were/are...
Hi jiri_t,
I apologize for not getting back to you. So far, I have not found any open issues about it. I think it would be best that you contact NETGEAR Support then open a case and report about your findings. You may need to submit logs for it to be analyze and the case might be escalated to the engineering team if it seems to be really an issue.
Regards,
DaneA
NETGEAR Community Team
I believe this issue is related to a Windows update. I have 1 machine that can connect which is running a fresh install of Windows 7 Home 32 bit with no updates. The rest of my windows 7 machines that cannot connect are running with updates. I think the update occurred between February and October of 2015, but I have not determined which one as of yet.
I was able to connect to the FVS318N router via L2TP VPN using PAP and MSCHAP without error for quite some time. Then it just stopped. After reformatting the aforementioned Windows 7 machine, I was able to reconnect.
Hi ptsewell,
I can make U sure this is not my case. I replace FVS318N by another device just for experiment and run the L2TP service on a server and use MSChap v2. Tested on Win 7 Ultimate up to date and this works fine and I have no problem with it.
So I'm pretty sure problem is with the FVS318N itself. For me is criterium use L2TP with MSChap v2 and this doesn't works at all.
Can U share how or what all U configured on FVS318N?
Thanks
jiri_t
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