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Forum Discussion
chessieweb
Mar 21, 2016Aspirant
Our FVS318Gv2 has to be reboted daily.....
We've been using it with 10 port forwarding services with no issues. Recently we added 30 more port forwards for a new IP phone system with a SIP trunk and now the router stops working after a few hours. We have to reset it to get all services back. I removed the new port forwards and it work great. Our telecom company says they haven't seen this issue with other routers. As a test I tried the same configuration with an FVS318N and had the exact same issue.
It also takes around 4 minutes for the router to finish rebooting after the additional services were added. Are there any known issues with adding that many port forwarding services?
Please help!
4 Replies
- JohnRoNETGEAR Employee Retired
Hello chessieweb,
Welcome to the community!
Upon checking the firmwares for the said unit, versions 4.3.3-3 and 4.3.3-6 has some issues with opened ports getting closed when making changes to other rules in the Port Triggering page. It appears though that is not the issue you are experiencing. Firmware 4.3.3-6 has a fix for hanging issues with the router, so might as well update it to that version.
Thanks,
- chessiewebAspirant
That was the first thing I tried. No help. It still locks up.
I'm currently running the latest firmware.
- JohnRoNETGEAR Employee Retired
Hello again chessieweb,
I believe the best thing to do now is to contact our Support Team. They'll be able to help you isolate the issue further.
Thanks,
- SamirDProdigy
I'd try different versions of firmware (up and down) and see if one of them will allow you to do what you want. Otherwise, you've hit a bug you can't get past.
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