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Forum Discussion
Creyno
Jun 03, 2017Aspirant
VPN quit working FVS318n
My netgear FVS318n VPN just quit working has worked fine for years now it just will not connect here is the log from my shrewsoft client 17/06/01 09:56:31 ## : IKE Daemon, ver 2.2.2 17/06/01 ...
Creyno
Jul 31, 2017Aspirant
Anymore suggestions?
DaneA
Aug 08, 2017NETGEAR Employee Retired
I got your private message and I tried to open the VPN tunnel but failed. It won't pass Phase 1 as per the console logs of the ProSAFE VPN Client Professional software.
Is the Public WAN IP Address 96.x.x.x registered to your FVS318N? Kindly access the web-GUI of your FVS318N then go to Monitoring > Router Status. Then on the WAN Information section, does it show the 96.x.x.x? If ever it matches, I suggest you to open a chat or online case with NETGEAR Support at anytime for further assistance. It would be best if you will allow the support expert to remotely access the settings of your FVS318N for troubleshooting.
Regards,
DaneA
NETGEAR Community Team
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