Drivers AirCard 810S fournit défaillant "Remote NDIS based Internet Sharing Device" sous Windows

[jgalode]

Bonsoir,

Voilà la situation via micro-USB 3.0 en effectuant le branchement sur des PC Windows 7 et 10 pour disposer d'internet par câble pour une meilleur connexion, les PC en question dans le centre et réseau et partage ce mets à figé jusqu'à 5 minutes ou plus pour s'initialisé et enfin pouvoir utiliser internet.

Le driver semble défaillant et ralenti les services réseau Windows, je pense que Microsoft ou Netgear devrait peut-être effectuer une mise à jour du pilote parce-que cela rend quasiment inexploitable l’équipement via USB sous Windows.

Autre remarque sous Linux « Debian/Ubuntu » les drivers fournit par la communauté ne bug pas et fonctionne parfaitement.

Donc j’espère que Netgear fera le nécessaire pour rendre le pilote Windows aussi fonctionnel que sous Linux. 

Micrologiciel (firmware) de l'équipement:

FW Version :NTG9X40C_11.14.07.00Firmware Build Date :2016/02/23Web App Version :AC810S-1_03.03.103.94Version du chargeur de démarrage :NTG9X40C_11.14.07.00Version du matériel :1.0TRU-Install :PHS_B4059

-------------------------------------------------------------------------------------------

Pilote/drivers défaillant (Windows):

Device Name: Remote NDIS based Internet Sharing Device
Device Class: Net
Device Vendor: Microsoft Corporation
Current Version: 6.1.7600.16385, 21/06/2006
Available Version: ,
Hardware ID:
USB\VID_0846&PID_68E1&REV_0310
USB\VID_0846&PID_68E1
Compatible ID:
USB\Class_e0&SubClass_01&Prot_03
USB\Class_e0&SubClass_01
USB\Class_e0

Bonne soirée

[JustynaW]

Bonjour @jgalode

Bienvenue sur le forum Netgear et félicitations pour votre premier message.

J’ai effectué le test avec deux PCs Windows 7 : USB 2.0 et 3.0 : tout fonctionne sans problème.

Le pilote installé est le même que le vôtre.

Quel type de contrôleur USB utilisez-vous ?

Bonne journée à vous

Justyna

Equipe Netgear

[jgalode]

Bonjour,

Micrologiciel (firmware) de l'équipement aircard 810S :

FW Version :NTG9X40C_11.14.07.00Firmware Build Date :2016/02/23Web App Version :AC810S-1_03.03.103.94Version du chargeur de démarrage :NTG9X40C_11.14.07.00Version du matériel :1.0TRU-Install HS_B4059

Voici le fichier dxdiag 64 bits pour le PC-portable sous Windows 7:

------------------
System Information
------------------
Time of this report: 10/21/2016, 10:20:14
Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160930-0600)
Language: French (Regional Setting: French)
System Manufacturer: GIGABYTE
System Model: P37
BIOS: BIOS Date: 09/01/15 15:49:51 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 15538MB RAM
Page File: 6343MB used, 24729MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

-----------
USB Devices
-----------
+ Concentrateur USB racine
| Vendor/Product ID: 0x8086, 0x8C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes
| Driver: usbd.sys, 8/16/2016 22:40:06, 7808 bytes
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8008
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes

--------------
System Devices
--------------
Name: Intel(R) 8 Series/C220 Series Thermal - 8C24
Device ID: PCI\VEN_8086&DEV_8C24&SUBSYS_37561458&REV_05\3&11583659&0&FE
Driver: n/a

Name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor DRAM Controller - 0C04
Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_37561458&REV_06\3&11583659&0&00
Driver: n/a

Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_37561458&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_37561458&REV_06\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Contrôleur audio haute définition
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_37561458&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 02:43:44, 122368 bytes

Name: Intel(R) Dual Band Wireless-AC 7260
Device ID: PCI\VEN_8086&DEV_08B1&SUBSYS_40708086&REV_BB\D8FC93FFFF728ABC00
Driver: C:\Windows\system32\DRIVERS\Netwsw02.sys, 18.33.0003.0001 (English), 9/21/2016 21:58:51, 3426576 bytes
Driver: C:\Windows\system32\DRIVERS\Netwfw02.dat, 9/21/2016 21:58:51, 10719648 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (French), 7/14/2009 02:07:21, 24576 bytes

Name: Intel(R) HM87 LPC Controller - 8C4B
Device ID: PCI\VEN_8086&DEV_8C4B&SUBSYS_37561458&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:48:27, 15424 bytes

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_37561458&REV_D5\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) HD Graphics 4600
Device ID: PCI\VEN_8086&DEV_0416&SUBSYS_37561458&REV_06\3&11583659&0&10
Driver: n/a

Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_37561458&REV_04\3&11583659&0&B0
Driver: C:\Windows\system32\DRIVERS\TeeDriverx64.sys, 11.00.0005.1189 (English), 9/21/2016 21:58:07, 181304 bytes
Driver: C:\Windows\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (French), 9/21/2016 21:56:56, 1795952 bytes

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #2 - 8C12
Device ID: PCI\VEN_8086&DEV_8C12&SUBSYS_37561458&REV_D5\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_37561458&REV_0C\01000000684CE00000
Driver: n/a

Name: Contrôleur d'hôte extensible Intel(R) USB 3.0
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_37561458&REV_05\3&11583659&0&A0
Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 4.00.0006.0060 (English), 7/26/2016 21:12:27, 816648 bytes

Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_37561458&REV_D5\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5227&SUBSYS_522710EC&REV_01\00000001004CE00000
Driver: C:\Windows\system32\DRIVERS\RtsPer.sys, 10.00.10586.21288 (English), 9/21/2016 21:57:26, 777944 bytes
Driver: C:\Windows\SysWOW64\sda\SDRTCPRM.dll, 1.22.9600.0000 (English), 9/21/2016 21:57:26, 132824 bytes
Driver: C:\Windows\RtCRU64.exe, 1.11.0000.0000 (English), 9/21/2016 21:57:26, 4330200 bytes
Driver: C:\Windows\SysWOW64\RsCRIcon.dll, 1.10.0000.0000 (English), 9/21/2016 21:57:26, 9890008 bytes
Driver: C:\Windows\system32\RtCRX64.dll, 1.11.9600.0000 (Chinese (Simplified)), 9/21/2016 21:57:26, 83160 bytes

Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_37561458&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

Name: Intel(R) 8 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_37561458&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 14.08.0007.1051 (English), 9/21/2016 21:57:58, 1469952 bytes
Driver: C:\Windows\system32\DRIVERS\iaStorF.sys, 14.08.0007.1051 (English), 9/21/2016 21:57:58, 31712 bytes

Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_37561458&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

Et voici sur la tour (UC) sous Windows 7 le fichier dxdiag également:

------------------
System Information
------------------
Time of this report: 10/21/2016, 10:24:29
Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160930-0600)
Language: French (Regional Setting: French)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP43T-UD3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Extreme CPU X9650 @ 3.00GHz (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 7422MB RAM
Page File: 4411MB used, 10431MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

-----------
USB Devices
-----------
+ Concentrateur USB racine
| Vendor/Product ID: 0x8086, 0x3A35
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes
| Driver: usbd.sys, 8/16/2016 22:40:06, 7808 bytes

System Devices
--------------
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C0B0C5&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

Name: Intel(R) ICH10 Family 6 Port SATA AHCI Controller - 3A22
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_B0051458&REV_00\3&13C0B0C5&0&FA
Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 05:33:46, 31104 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (French), 7/14/2009 03:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (French), 8/5/2013 04:25:45, 155584 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D2
Driver: n/a

Name: Intel(R) ICH10 LPC Interface Controller - 3A18
Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_50011458&REV_00\3&13C0B0C5&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:48:27, 15424 bytes

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&2E680ECD&0&00E5
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D1
Driver: n/a

Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_50001458&REV_03\3&13C0B0C5&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D0
Driver: n/a

Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_50001458&REV_03\3&13C0B0C5&0&00
Driver: n/a

Name: Contrôleur audio haute définition
Device ID: PCI\VEN_10DE&DEV_10F1&SUBSYS_61633842&REV_A1\4&2273D500&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 02:43:44, 122368 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50041458&REV_00\3&13C0B0C5&0&EA
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_90\3&13C0B0C5&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E9
Driver: n/a

Name: JMB368CF Host Controller
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&525529E&0&00E4
Driver: C:\Windows\system32\DRIVERS\jmcf.sys, 1.01.0009.0000 (French), 9/23/2016 14:31:46, 78448 bytes
Driver: C:\Windows\system32\LexarCF.ico, 9/23/2016 14:31:46, 78088 bytes
Driver: C:\Windows\SysWOW64\LexarCF.ico, 9/23/2016 14:31:46, 78088 bytes

Name: Contrôleur audio haute définition
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A0021458&REV_00\3&13C0B0C5&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 02:43:44, 122368 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E8
Driver: n/a

Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1912&DEV_0014&SUBSYS_00000000&REV_03\4&13F77309&0&00E0
Driver: C:\Windows\system32\DRIVERS\rusb3xhc.sys, 3.00.0023.0000 (English), 9/23/2016 11:25:29, 230280 bytes
Driver: C:\Windows\system32\rusb3co2.dll, 3.00.0013.0000 (English), 12/26/2011 09:46:30, 81920 bytes

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C0B0C5&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C0B0C5&0&FB
Driver: n/a

Name: D-Link DWA-582 Wireless AC1200 Dual Band PCI Express Adapter #2
Device ID: PCI\VEN_10EC&DEV_8812&SUBSYS_33051186&REV_01\4&A720DC2&0&00E3
Driver: C:\Windows\system32\DRIVERS\rtwlane.sys, 2023.30.0301.2016 (English), 9/13/2016 00:14:13, 5036760 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (French), 7/14/2009 02:07:21, 24576 bytes

[JustynaW]

@jgalode

Et si vous branchez l’AirCard au port USB 2.0 vous avez le même souci ?

Essayez de mettre à jour les contrôleurs de pilotes sur votre ordinateur.

Bonne journée à vous

Justyna

Equipe Netgear

[jgalode]

Bonjour,

oui j'ai le meme soucis que cela soit en usb 2 ou 3, tout est mise à jour réguliérement sur les PC.

Bonne journée

[jgalode]

bonjour,

Après avoir rebranché plusieurs fois sur le pc portable en USB 2.0 des ralentissements des services réseau Windows se ressente pendant 2-3 minutes, 5 secondes ouvertures du centre et réseau et partage contre instantanée en temps normal, c’est un PC portable gamers avec SSD et I7 donc cela se voit quand un programme ou pilote « déconne », sur la tour c’est pareil aussi c’est une tour semi-gamers avec SSD également est un des meilleurs I2 au monde et GTX1060.

Donc tout ça pour dire que ce n’est pas un souci de performances au niveau matériel ou des contrôleurs USB 2/3 (drivers), mais bien au niveau pilote "Remote NDIS based Internet Sharing Device" qui crée un blocage cela n'empêche qu'au bout de 5 minutes environ la navigation sur internet devient un peu près stable par câble USB ce qui n'est pas normal vu que par câble cela devrait être plus fiable que par la wifi.

Bonne journée

[JustynaW]

Bonjour @jgalode

Je comprends.

Afin que nos techniciens puissent analyser au mieux votre situation, je vous invite à ouvrir un ticket de support.

Bonne journée à vous

Justyna

Equipe Netgear