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ksatterf's avatar
ksatterf
Aspirant
Aug 28, 2016
Solved

2.4 GHz broadcast can't connect after firmware update

I logged into my router today after moving to a new apartment and noticed there was an available firmware update.  Since this is generally a good idea, I went to download it.  But now nothing can con...
  • michaelkenward's avatar
    Aug 28, 2016

    First, did you perform a factory reset after the firmware flash? This can fix things like that.

     

    If you have and things are still bust, then you can download earlier firmware from the support pages for the device and flash from the local file.

     

    WNDR3400v3 | Product | Support | NETGEAR

     

    The manual is there too, with a section Upgrade the Router Firmware

    But first what does this mean?


    But now nothing can connect to the 2.4 GHz broadcast of our network.


     

    The SSID is visible and nothing can connect? If you have reset the thing then the passwords will have gone back to factory settings.