AX 1800 Unable to keep connection with roku

[utvols1963]

AX1800 wifi 6 router keeps dropping connection with Roku. The internet computer is fine

[michaelkenward]

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@utvols1963 wrote:
AX1800 wifi 6 router keeps dropping connection with Roku. The internet computer is fine

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How have you determined that it isn't the Roku losing the connection to the router? That's more likely. The router just puffs out wifi that the client has to work with.

What is that router?

AX1800 is not a reliable guide to model number. Many devices come with an AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

Look at the label on the device for the model number.

If it is a RAX device, this isn't the best place to seek help.

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

[plemans]

What roku do you have? 

Do you have it connected to the 2.4ghz or the 5ghz? 

2.4ghz is a much slower network and sensitive to interference. 

How far from the router is the roku? 

If the roku has 5ghz capability and isn't to far away, make sure its on the 5ghz