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Forum Discussion
Solved
Brand new R6400v2 drops internet connection every day
A day or so after installing my new R6400v2, the router dropped the internet. The World icon (Internet) remained lit and blinking. I updated firmware to V1.0.4.126_10.0.102 hoping that would resolv...
after the firmware update, did you ever do a factory reset?
The firmware changed quite significantly since release. Maybe an old setting is causing issues.
If that doesn't help, it should have 90 days of free support.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
after the firmware update, did you ever do a factory reset?
The firmware changed quite significantly since release. Maybe an old setting is causing issues.
If that doesn't help, it should have 90 days of free support.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.