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Forum Discussion
oriza
Jul 22, 2021Aspirant
C6250 not detecting ethernet cable
I tried for the first time to use an ethernet cord with my C6250 yesterday. I plugged one end of the ethernet cord into the ethernet port on the router, and the other end into the ethernet port on my...
antinode
Jul 22, 2021Guru
> [...] I plugged one end of the ethernet cord into the ethernet port on
> the router, and the other end into the ethernet port on my laptop.
> However, neither my laptop nor the router detected it. [...]
So: bad router, bad cable, or bad laptop. Substitute or test the
pieces.
> I have tried three different cords, [...]
So: probably not bad cable.
> [...] also tried connecting it to my desktop.
So: probably not bad laptop.
> Am I doing something wrong or are my router's ethernet ports dead?
It's hard to do anything wrong.
You might try connecting your (unspecified) laptop to your
(unspecified) desktop. It may not do anything useful, but if either
side says that the Ethernet physical link is good, then you'll have
verified both Ethernet interfaces and the cable.
You might try connecting a known-good cable between two LAN Ethernet
ports on the router. Again, it won't do anything useful, but the
port-status LEDs should indicate a good physical link.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot".
From what you've stated so far, it sounds like a router problem. But
its wireless stuff works?
oriza
Jul 23, 2021Aspirant
Yes, all the wireless stuff works. I'm getting wifi no problem.
I did look into the troubleshooting options in the manual. All it says is:
"If the Ethernet LED does not light when you connect a device, check the following:
• The Ethernet cable connections are secure at the modem router and at the device.
• The power is turned on to the connected device.
• You are using the correct cable."
I did try all of those things. My cables are all secured. I even tried jimmying and moving the ethernet cable around just to see if that would fix it, but nothing worked. Obviously my laptop and desktop are still on. And I'm definitely using an ethernet cable. So I don't know what else to try.